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Speaker

Gino Pack

Gino Pack

Solution Architect -- Innovia Consulting

Chicago, Illinois, United States

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Gino Pack brings 15+ years of IT leadership and ERP implementation expertise, spanning Navision, Dynamics 365 Business Central, and Dynamics 365 Finance & Supply Chain. His focus is harnessing technology to optimize business processes, with a strong interest in integrating modern ERP platforms with the Power Platform and Copilot for easier modifications and connections. As a Solution Architect at Innovia Consulting, a Microsoft Solutions partner, Gino lives near Chicago with his wife and two children.

Topics

  • Dynamics 365 Business Central
  • Power Platform
  • Copilot/AI
  • Project Management
  • ERP

From Order to Shipment - Building a Order Orchestration Agent with Business Central MCP Server

In this session, we’ll build a real-world Supply Chain / Order Orchestration Agent that sits between sales, inventory, credit, and warehouse operations in Dynamics 365 Business Central.

You’ll see how to design an agent that evaluates incoming sales orders, detects exceptions (inventory shortages, credit holds, margin risks, and priority conflicts), and recommends - or automates - next actions. Using the Microsoft MCP Server for Business Central, we’ll securely connect the agent to Business Central data and actions, enabling natural language decision-making grounded in ERP reality.

This session is equal parts architecture, configuration, and live build. You’ll walk away understanding not just what an agent can do - but how to build one that respects business rules, approvals, and operational accountability.

Data-Driven Without the Drama: Unlocking Business Central's Hidden Analytics Tools

Business Central isn’t just about RDLC reports anymore. With built-in tools like Analysis Mode, Excel Report Layouts, Power BI integrations, and AI-powered insights, you have a powerful suite of analytics features—no development required. In this session, we’ll explore how to unlock data-driven decision-making with the tools already available in your Business Central environment. You’ll learn practical tips to boost productivity, build dynamic reports, and surface insights—without writing a single line of code. Whether you’re a finance user, operations lead, or system admin, this session will show you how to get the answers you need, faster.

Program or Project? - Planning for an ERP Project, and Change Management

One of the most overlooked areas of a Digital Transformation / ERP implementation is change management and user adoption. It is one area that can cause any continuous process improvement program or project to fail. In this discussion we will real world scenarios and practices that you can put in place to set your program up for success. This session is NOT just for ERP. These are tools you can use for ANY digital transformation project.

Leverage AI and Copilot in Dynamics 365 Business Central!

Explore the transformative potential of AI and Copilot within Dynamics 365 Business Central. This session will delve into how AI and Copilot can enhance decision-making, streamline operations, and improve user experience in Business Central environments. Attendees will gain insights into practical applications, integration strategies, and future trends.

General Sessions - Dynamics 365 Business Central - Warehousing

General sessions discussing warehousing or inventory management in Business Central. I can speak on the different forms of warehousing setups, training, or pros and cons of warehousing levels in BC.

From Chaos to Clarity: How Great People Lead Winning Business Central Projects

Successful Business Central implementations aren’t just about software—they’re about people, processes, and adaptability. In this session, we’ll explore the key project management factors that impact success, including how to navigate change management effectively, the key personality traits a successful project team should have, and the leadership strategies that keep projects on track. Learn how strong project management and strategic decision-making drive real business transformation.

DUG Meetup - Call for Presentations User group Sessionize Event Upcoming

January 2027

Summit NA Roadshow - Chicago Sessionize Event

June 2025 Oak Lawn, Illinois, United States

Directions North America 2025 Sessionize Event

April 2025 Las Vegas, Nevada, United States

AI Agent & Copilot Summit Sessionize Event

March 2025 San Diego, California, United States

Gino Pack

Solution Architect -- Innovia Consulting

Chicago, Illinois, United States

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