Speaker

Hendrik Mondelaers

Hendrik Mondelaers

Hungry UX Consultant@Inetum-Realdolmen

Antwerpen, Belgium

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For as long as I can remember I enjoyed creating things, but the field of user experience design has made that rise to a new level.

With a marketing background and growing up in an advertising agency, I moved from desktop publishing to webdesign. I had the opportunity to break the internet with the use of inline styles and complete Flash-websites.
As applications became more powerfull there was more need to introduce a more solid base to guarantee the outcome and I added functional and business analysis.
During a project I felt that there was a gap in the analysis where the focus on application interaction was missing and I can honestly say; that's when UX found me.

Currently I manage multiple UX-projects for enterprise applications in healthcare, industry, government services. All have in common that they are driven by underlying complex business processes and logic.
The energy that comes from functioning within that innovative atmosphere during a wireframing workshop is what makes my UX-heart tick.
Bring it on

Area of Expertise

  • Information & Communications Technology

Topics

  • User Experience Design

UX for complex business applications

At first sight, business- or enterprise applications seem to follow a set of UX-requirements like any other type of application. Users are still people who are using devices under different circumstances, aiming to accomplish or satisfy something. But there is more to it than meets the eye…

For example: why is the application being used? Rather than for personal use, a business app is created to meet the needs of the organization. An organization with specific, and often unique, business needs. Enterprise software aims at improving productivity and efficiency by incorporating business logic in order to reach their goals. This is where standard UI components are insufficient and specific API’s need to be built with intricate queries.

UX shouldn’t happen on an island and therefore should aim at integration on any level or stage within a project. From the end users and business to the developers, analysts, architects, scrum master,…, we strive to get everyone on board the User Experience Design Boat.

Hendrik and Evelyne, a team of two experienced User Experience Consultants, will take you from a UX-methodology and tell you about the stress points, differences and integration in the development cycle. Focusing on improved user satisfaction, ease of use and successfully accomplishing targets or goals. With Hendrik’s extensive background as an analyst and Evelyne’s years of experience as a developer they form a well attuned team with a strong passion for UX who feel the need to share what they have encountered so far.
They will show you some examples of successful projects, as well as the choppy seas where they swam through and how this team of two people, with unique backgrounds, works so well.
All Aboard!

Hendrik Mondelaers

Hungry UX Consultant@Inetum-Realdolmen

Antwerpen, Belgium

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