Karuana Gatimu
Customer Advocacy Group, Microsoft Teams Engineering
Redmond, Washington, United States
I'm a technology professional with a passion for people, leadership and Microsoft. Currently, I work in the Microsoft Teams engineering group managing our Customer Advocacy team. I get a chance to drive quality into our product and help organizations with their digital transformation using Microsoft 365 cloud services.
I'm also the producer of Coffee in the Cloud, a video series about Microsoft 365 and my team delivers adoption.microsoft.com, communities for Champions, ITPros and Event Producers and content for Microsoft Learn. I co-chair the Microsoft Global Community Initiative (https://aka.ms/MGCIBlog) that globally supports community organizers. I am passionate about women in technology and am founder of the Women of Color Leadership Community and the Microsoft E+D Womens' Board.
I love to travel, cook and read science fiction which is increasingly becoming science fact. As a lifelong learner I'm constantly studying topics about the evolution of the human condition, the mind and our deeper desire for meaningful lives. Meaning for me comes from my husband and two rescue dogs, Cooper & Bandit.
Reach out via LinkedIn at https://linkedin.com/in/karuanagatimu and follow @MSFTAdoption on Twitter
Area of Expertise
Topics
Tips for Team Design: Using private channels, guest access & more in Microsoft Teams
New features have made creating the right teams and channel in Microsoft Teams even more important. Join us for this demo heavy session on how to use Private Channels, securely collaborate with guests and have confidence around your Microsoft Teams design.
TMS106 - Top 10 Microsoft Teams Best Practices for User Adoption
Whether your users are migrating from Skype for Business or are simply new to Microsoft Teams there are key things that you can do to make their use of Teams a great experience.
Learn from Karuana Gatimu, lead of the Microsoft Teams Engineering Customer Advocacy Team, about the first things to do in Teams, best ways to engage with your business users and adoption metrics to watch. See a demonstration of the free training portal, Microsoft 365 learning pathways and learn how to customize your own training playlists for your users.
Get access to our Champion in a Box tools that will allow you to build an internal champion program which measurably drives adoption, reduces help desk incidents and improves the employee experience for Microsoft Teams onboarding and the rest of Microsoft 365.
WRK408 - Ace Your Exam: Become a Microsoft 365 Service Adoption Specialist
This full day, hands on workshop will prepare you to take your Microsoft Service Adoption Specialist exam and validate your skills driving adoption of cloud services. Using Microsoft Teams as an example service you will learn how to plan, govern and manage the adoption of your services. Design meaningful success metrics, learn strategies and tactics for an agile service implementation, understand onboarding best practices and create your own training portal with Microsoft 365 learning pathways tools.
Bring your laptop and tenant credentials will be provided. Downloadable materials will be provided as take away's. Receive a discount for the certification fee for your online exam. Your instructor, Karuana Gatimu is a 25 year veteran of IT and the author of the Service Adoption Specialist exam.
Shifts, tasks & apps: Enabling mobile and Firstline workers with Microsoft Teams
Firstline workers represent an ever growing portion of the workplace. These are people with direct customer contact who do not sit at a specific location from day to day. Using Microsoft Teams and the other services in Microsoft 365 you can empower them to improve your business while providing them a more compelling and secure mobile experience. Join us in this session to get inspired with industry specific solutions and core product improvements like Shifts & Tasks for Teams.
Accelerate Adoption with Microsoft Tools, Templates and M365 Learning Pathways training solution
Join us in this session to increase the use and knowledge of Office products including SharePoint & Microsoft Teams. Templates, Champion Tools and Microsoft 365 Learning Pathways are free, on-demand usage & training solutions that install within your own Office 365 environment. They are easy to customize and tailor for your own company content and processes. Learn how to increase adoption the use of this solution by integrating it into Microsoft Teams with our app and team templates.
Governance & adoption best practices for Office 365 & Microsoft Teams
Friction-less, managed governance for Office 365 Groups is essential to providing a seamless collaboration and communications experience that your employees will love. Leveraging the capabilities of Microsoft 365 will ensure that your data is safe and well managed by your IT professionals. Understand the options for guided self service provisioning, classification, reporting, auditing and life-cycle management that will impact Microsoft Teams, Planner, PowerBI and other Office 365 services. This session will have a special focus on the newest workload Microsoft Teams and include guidance for team/channel configuration and management.
Taking a #HumansFirst Approach to Microsoft Teams
With people using Microsoft Teams more than ever we need to shift our focus from the technology to the morale, connectedness and a new style of productivity for our employees. Lets look at the new features of Microsoft Teams and driving adoption through this lens as we prepare for the coming months of transition into what's next.
Yammer and Teams for Firstline Workers
Firstline workers often compose the majority of the workforce. See how Microsoft Teams and Yammer deliver tools and capabilities dedicated to helping employees on the frontlines achieve more with applications built for mobility, security, and operations. We'll also showcase new features designed to keep your employees informed and engaged while driving knowledge sharing and innovation at the edges of the organization.
BV205 - Drive Culture Change & Business Results with Microsoft 365
Microsoft 365 offers a robust menu of services that can help you drive cultural and business change in your organization.
Using Microsoft Teams, Live Events, PowerPlatform tools and more can drive deeper employee engagement, streamline your business processes and reduce your IT costs for service support. Karuana Gatimu, former IT Service Owner in Microsoft IT and leader in Microsoft Team Engineering will demonstrate how to use out of the box capabilities to deliver these projects in your company.
This demo heavy session will provide you with concrete guidance and best practices while inspiring you with real world examples of other companies who are already on this journey.
Drive business results with SharePoint & Microsoft Teams
The purpose of technology is to deliver on greater business results and improve your culture. Join us in this session to see real world examples of business processes that have been streamlined and improved with Microsoft Teams. These industry specific demos will include scenarios for retail, healthcare, government and more. We will include examples of line of business applications that have been developed using all that Microsoft 365 has to offer within Microsoft Teams.
KEY200 - The Future of Collaboration is About People
The greatest asset you have in your company are your people. Empowering them to have greater morale, engage in meaningful work and increase their productivity can provide your organization with a competitive edge and bottom line cost savings. Join Karuana Gatimu, leader of the Microsoft Teams Customer Advocacy Group, as she gives you a roadmap for using collaboration tools like Microsoft Teams and Office 365 to realize both digital and cultural transformation outcomes in your company. The teamwork stack from Microsoft is central to achieving this goal. Karuana will demonstrate specific product scenarios by industry, training tools and best practices that will speed your progress along this path.
Six Steps to Prepare for the Metaverse
We're all talking about it but what will be the impact of the metaverse on our hybrid work scenarios and business applications? There are many hypothesis but right now there are concrete steps you can take to prepare your business and career for this fundamental change to business interaction. Join Karuana Gatimu, Principle Manager of the Customer Advocacy Group for Microsoft Teams Engineering as she discusses a people first strategy for Mesh for Teams, the metaverse and your IT operations.
Metaverse One Sessionize Event
Karuana Gatimu
Customer Advocacy Group, Microsoft Teams Engineering
Redmond, Washington, United States
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