Speaker

Lee Ford

Lee Ford

Development Lead & Solution Architect, Symity | Microsoft MVP

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Based in the UK, I am a Microsoft MVP in M365 specialising in M365 development - Teams, Copilot, Graph - you name it! I also work with and embrace other technologies such as PowerShell, Power Platform, Azure.

Maximise your M365 Copilot usefulness through extensibility

Copilot is great, if used correctly can help make your work life easier. Coupled with the fact it has access to your M365 data, it can do some amazing stuff we didn’t think possible not that long ago.

However, I am seeing cases where organisations are bumping their heads against what Copilot has access to. “Wouldn’t it be good if we could get access to this knowledge base?”, “Would be great to be able to surface my service desk tickets in Copilot” are a couple of examples.

Well, this is all possible - you can access and work with your external data and systems from within Copilot - and I will show you how.

I will walk through all the available options available to makers and developers looking to extend Copilot.

No coding experience is required, but the session is technical, however everyone should be able to follow along the basic premise of the session.

There will be some demos too, to help you visualise what is possible.

Improving your ROI on M365 Copilot with extensibility

Whether you agree or not, M365 Copilot is seen as an expensive tool by some. This is up for debate - just not here.

However, what this session will do is breakdown ways you can improve any investment made in M365 Copilot with extensibility. M365 Copilot can do amazing things as-is, but adding to it takes it to the next level.

The premise is simple - by making Copilot more useful, tailored to your use-cases, and with more of your organization's data, it WILL improve adoption. I will show you how.

This session will cover what options you have in extending M365, and how you can do it. There will be theory, demos and maybe a little bit of code. Finally, we will break down the different pricing strategies that you can take to make the most of your investment.

If you are interested in extending the use-case and adoption of M365 Copilot to realize your investment, but unsure how to proceed, this is the session for you!

Why agents are the secret agent to M365 Copilot success

Have you noticed the word "agents" being banded about when it comes to AI, and specifically Copilot?

Agents are the next step in the evolution of Copilot and AI. In my experience, it makes a huge difference.

You may be wondering: What are they? What do they do? How do they work? And most importantly, why should you use them? This session has got you.

I will start at the very beginning and cover what agents in AI are generally, how they are represented in Copilot, and the benefits in using them are.

Expect core concepts being explained, with a layering of knowledge to leave you best placed to make your own amazing agents immediately!

Cloud Technology Townhall Tallinn 2025 Sessionize Event

January 2025 Tallinn, Estonia

Manchester365 Microsoft Cloud Engineering Summit Sessionize Event

September 2024 Manchester, United Kingdom

Microsoft 365 UK (M365UK) User Group User group Sessionize Event

June 2023

Lee Ford

Development Lead & Solution Architect, Symity | Microsoft MVP

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