Speaker

Shawn Dorward

Shawn Dorward

Dynamics Enthusiast | Microsoft MVP | World's Okayest Shawn

Columbia, South Carolina, United States

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Shawn Dorward is Vice President of the SMB Division (Fulcrum Group) at sa.global and a seasoned business and technology leader with over 25 years of experience in ERP and CRM implementations. His expertise spans a wide range of industries and organizations—from small family-owned businesses to complex global deployments—driving digital transformation and delivering measurable business value.

Recognized as a 7-time Microsoft MVP for Business Applications, Shawn is deeply passionate about helping businesses maximize efficiency and ROI through strategic use of technology. His dedication to the Microsoft Dynamics community is evident in his frequent speaking engagements at user groups, conferences, and online events across the U.S.

Shawn shares practical insights and productivity tips through his popular blog www.LifeHacks365.com, covering Dynamics 365 (including Dynamics GP and Business Central) and Office 365 tools like Excel and Outlook.

Embracing the next wave of innovation, Shawn is currently exploring the power of AI and Microsoft Copilot. Through his platform www.TheWorldsOkayestShawn.com, he documents his journey with podcasts, blog posts, and life hacks—all designed to help others save time, increase efficiency, and navigate their own Copilot adventures.

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Area of Expertise

  • Business & Management
  • Finance & Banking
  • Information & Communications Technology

Topics

  • Leadership
  • Artificial Inteligence
  • Dynamics 365 Business Central
  • Leadership Empowerment
  • Copilot

This is NOT an AI Session…It’s a Reality Check

AI is transforming everything. But here’s the truth: for many businesses, it’s still early days. The opportunity is real, but the readiness often isn’t. So what do we do in this in-between era: when AI is here, but not quite “here for us” yet?

This session isn’t about prompt engineering or copilots. It’s about leadership in an AI-first world: how we keep our people optimistic instead of anxious, how we help organizations build the muscle for change, and how to turn the wait into preparation.

AI isn’t replacing everything tomorrow — but the leaders who start getting ready today will own the advantage when it does. Let’s talk about how to lead through this moment — with clarity, honesty, and purpose.

The New ERP Era — Marrying Business Central with AI-First Thinking

ERP systems have always been the backbone of business operations, but AI is ushering in a new era where ERP becomes a true system of intelligence. In this session, we will explore how businesses can imagine and prepare for the impact of AI on ERP systems.

This session will challenge attendees to think creatively about the areas of business that stand to gain the most from AI: finance teams supported by predictive insights, supply chains optimized through intelligent forecasting, and customer operations enhanced with proactive recommendations. We’ll examine practical ideas for where AI can empower decision-making across the organization.

Equally important, we’ll consider the human side of this shift. As ERP grows smarter, roles will evolve: everyday ERP users will move from transaction processing to decision orchestration.

This session is about sparking ideas, fueling discussion, & inspiring new ways of thinking about how AI can elevate both ERP systems and the people who use them.

10 Life Hacks I Can't Say in Front of Customers - Running a Successful Project

Let’s face it — some of the best partner strategies are the ones we can’t say in front of customers. You know… the little moves that keep projects on track, margins protected, and chaos under control.

In this session, Shawn Dorward shares ten unfiltered lifehacks from the partner side — the real-world tactics that make implementations smoother, faster, and a lot less painful. We’ll talk about managing scope without fights, keeping billing steady, reading early warning signs, and nudging clients toward better decisions (without them realizing it).

It’s not theory or textbook PM talk — it’s what actually works when you’re in the trenches running delivery, chasing collections, and trying to keep your team and your client both happy.

AI Agent & Copilot Summit 2026 Sessionize Event Upcoming

March 2026 San Diego, California, United States

Partner Vibe Sessionize Event Upcoming

January 2026 South Padre Island, Texas, United States

Shawn Dorward

Dynamics Enthusiast | Microsoft MVP | World's Okayest Shawn

Columbia, South Carolina, United States

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