Maya Gharzouzi
Expert advisor - Agile Centre of Excellence
Conseillère experte - Centre d'Excellence Agilité
Montréal-Ouest, Canada
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With over 20 years of experience—including 11 in Agile environments—Maya has honed her expertise in applying and adapting frameworks/approaches like Scrum, Kanban, SAFe, and Lean across sectors such as pharma, education, insurance, and eCommerce. Recognized with multiple awards for her excellence in change management, leadership, and training, she has made a lasting impact as a Lean-Agile Coach and SAFe Practice Consultant. She has supported teams, programs, and leaders, including over six years spent in a Fortune 5 company, helping foster collaboration, addressing impediments, and supporting the adoption of Agile practices. Through her unique blend of neurodivergent thinking, recognized proficiency in Psychology, fascinating military experience, and extensive Agile knowledge, Maya brings a singular approach to coaching that harnesses the power of diverse thinking and creativity to unlock innovative solutions and mobilize people through continuous learning and adaptation.
Avec plus de 20 ans d’expérience — dont 11 dans des environnements Agile — Maya a affiné son expertise dans l’application et l’adaptation de cadres/approches tels que Scrum, Kanban, SAFe et Lean, à travers des secteurs variés comme la pharmaceutique, l’éducation, l’assurance et le commerce électronique. Reconnue à plusieurs reprises pour son excellence en gestion du changement, en leadership et en formation, elle a marqué les esprits en tant que coach Lean-Agile et consultante de Pratique SAFe.
Elle a accompagné des équipes, des programmes et des leaders, notamment pendant plus de six ans au sein d’une entreprise classée Fortune 5, en favorisant la collaboration, en abordant les obstacles et en soutenant l’adoption des pratiques Agiles. Grâce à sa perspective neurodivergente, sa maîtrise reconnue en psychologie, son expérience militaire fascinante et sa vaste connaissance de l’Agilité, Maya propose une approche unique au coaching. Elle mobilise la puissance de la pensée diversifiée et de la créativité pour générer des solutions innovantes et engager les individus dans un apprentissage et une adaptation continus.
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The Chaos Advantage: Why the Best Teams Fight, Experts Fail, and Direction is Overrated
We’ve been sold a lie: that the best teams run smoothly, that experts know best, and that having a clear direction is a prerequisite for success. In reality, the most innovative teams embrace conflict, expertise can be a trap, and uncertainty is often the best place to start. This talk dismantles conventional wisdom about teamwork, leadership, and change—revealing why friction, uncertainty, and disruption are the real forces behind meaningful progress.
Maya Gharzouzi
Expert advisor - Agile Centre of Excellence
Montréal-Ouest, Canada
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