Nick Gushchin
Co-founder of the Swiss AI Chatbot Factory, Advisor to AI Startup CloEE
Zürich, Switzerland
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Tech entrepreneur and AI expert
With over 18 years of experience in banking and technology, I specialize in integrating AI solutions to optimize business processes, enhance decision-making, and drive innovation. I help companies implement Generative AI, autonomous agents, and AI-driven automation to gain a competitive edge. I have successfully delivered around 20 AI-powered autonomous products and solutions across both B2B and B2C segments.
Area of Expertise
Topics
Give Work to AI: How Agentic AI Powered the Humanless. Swiss AI Chatbot Factory
The future of work isn’t just about humans using AI—it’s about AI becoming the workforce. In this talk, I unveil a groundbreaking approach to business automation: an AI-powered chatbot factory where AI agents act as developers, designers, and operators. With just two human founders, this factory builds and deploys chatbots within minutes, proving that AI-driven enterprises can scale without expanding human teams.
I will share the architecture, automation strategies, and real-world challenges behind the Swiss AI Chatbot Factory, highlighting how AI-first businesses can be structured, optimized, and monetized. From self-managing AI teams to workflow orchestration, this session explores the next frontier of AI-driven entrepreneurship—where companies operate with minimal human intervention, and AI takes on real, productive roles.
From Ticket Chaos to Strategic Efficiency: How AI Is Transforming Internal IT Support
In this session, I’ll show how Artificial Intelligence can take internal IT support to the next level — by automating ticket triage, routine workflows, and even physical asset management. You’ll see real examples of AI in action: chatbots resolving first-line issues 24/7, smart routing that cuts resolution time in half, and AI co-pilots helping developers fix problems before they escalate. I’ll walk you through a practical, step-by-step roadmap for implementation, highlight key KPIs to measure success, and share lessons learned from real-world adoption — including mistakes to avoid. This talk is ideal for IT leaders, support managers, and anyone looking to transform their internal support from a cost center into a strategic advantage.
Why AI Is Useless for Compliance
...and Why You Still Need It
A strategic view on the current limitations of AI in legal compliance — and how to use it wisely.
While AI systems are rapidly transforming business operations, their application in legal compliance remains deeply constrained. From the inability to interpret legal nuance to the lack of transparency in decision-making, today's AI is often misaligned with the core demands of regulatory work: accountability, context, and traceability.
This session offers a clear, expert-driven perspective on the state of AI in compliance — beyond the hype. Drawing on real-world cases and strategic frameworks, I outline the current technological boundaries, discuss key risks for organizations and regulators, and propose actionable approaches to using AI safely and effectively in complex legal environments.
Attendees will gain:
- A grounded understanding of what today’s AI can and cannot do in compliance
- Strategic considerations for implementing AI tools responsibly
- Case-based insights into where AI has failed — and where it adds value
- A framework for human-centered, auditable, and compliant AI integration
This talk is designed for: compliance leaders, general counsel, regulatory professionals, and executives seeking clarity — and confidence — in how AI can support (but not replace) human judgment in high-stakes domains.
Nick Gushchin
Co-founder of the Swiss AI Chatbot Factory, Advisor to AI Startup CloEE
Zürich, Switzerland
Actions
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