Using the Power Platform and M365 to Create Employee COVID Health Checklists

How I used PowerApps, Power Automate, SharePoint Online and Microsoft Forms to create two different Employee COVID Health Checklists.

During the phased re-opening companies are being tasked with checking employee health. This session presents two examples of how you can utilize the tools in M365 to streamline and digitize Employee Health Checklists. Each solution has its own requirements and licensing limitations. One is for a smaller company with limited licenses. The other solution is a more complex PowerApp/Power Automate and SharePoint solution was developed for the midsized software company that I work for.

Microsoft Teams Calling 101: How Voice Works in Microsoft 365

Microsoft Teams isn’t just for chat and meetings—it can also replace or integrate with traditional phone systems. But for many new admins and IT generalists, Teams Calling can feel complex and intimidating before they even know where to start.
In this 60 minute beginner-level session, we’ll break down Microsoft Teams Calling in clear, practical terms. You’ll learn what Teams Calling is (and what it isn’t), how Microsoft approaches enterprise voice, and how the major options—Calling Plans, Operator Connect, and Direct Routing—compare at a high level. We’ll also cover core concepts like phone numbers, users, devices, emergency calling basics, and common real world scenarios organizations face when evaluating or rolling out Teams Calling.
This session focuses on building a strong foundational understanding rather than deep technical configuration. Whether you’re supporting Teams users, exploring voice options in Microsoft 365, or have been labeled an “accidental Teams admin,” you’ll leave with the terminology, context, and confidence needed to take the next step with Teams Calling.

Intended Audience
• Beginners to Microsoft Teams Calling
• Help desk and IT generalists
• Accidental or new Teams admins
• Anyone evaluating Microsoft Teams as a phone system
Learning Takeaways
• A clear mental model of how Teams Calling works
• Confidence to discuss voice options with stakeholders
• Understanding of core terminology without the telephony overwhelm
• A realistic starting point for further learning

Simplifying Call Flow with the Microsoft Teams Queues App

Once Microsoft Teams Calling is enabled, the next question many organizations ask is: How do we handle incoming calls professionally? That’s where the Teams Queues app comes in—but for beginners, call queues and auto attendants can feel complex and unclear.
This 60 minute beginner-friendly session introduces the Teams Queues app and explains how call queues and auto attendants work in Microsoft Teams, without diving deep into telephony theory or advanced configuration. We’ll cover what the Teams Queues app is used for, how call queues and auto attendants differ, and how common scenarios, like main numbers, department lines, and after-hours routing, are typically handled.
Designed for new or accidental Teams admins, help desk professionals, and anyone supporting Teams Calling, this session focuses on understanding concepts, terminology, and real-world usage so you can confidently support or discuss Teams-based call handling before touching advanced settings.

Intended Audience
• Beginners to Microsoft Teams Calling
• Help desk professionals supporting Teams voice
• Accidental or new Teams admins
• Anyone curious about handling calls in Teams
Learning Takeaways
• Clear understanding of the Teams Queues app
• Confidence explaining call queues and auto attendants
• Awareness of common usage patterns and pitfalls
• A solid foundation before deeper configuration or PowerShell