Speaker

Rebecka Isaksson

Rebecka Isaksson

Let’s shape the future of work. Together. 💞

Stockholm, Sweden

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Rebecka is a visionary thought leader passionate about technology, people, and behaviour, specialising in people and culture change. She guides organisations on harnessing knowledge to drive business value through responsible and ethical use of AI. As Knowledge- & Copilot Enablement Lead at Sulava MEA, she actively contributes as a peer mentor in the global Knowledge Management (KM) Community. Rebecka is a frequent keynote speaker and panelist at international events, sharing insights on how AI accelerates and enhances KM strategies and vice versa.

With over a decade of global experience, she previously served as Director of Knowledge Management and Product Marketing Manager for Content AI at Microsoft corporate headquarters. In July 2024, she was recognised as a Microsoft MVP for M365 Apps & Services/SharePoint, reflecting her influence and expertise in the field.

Area of Expertise

  • Business & Management
  • Information & Communications Technology
  • Physical & Life Sciences

Topics

  • Copilot/AI
  • Knowledge Management
  • Communities of Practice
  • M365
  • Change Management

Harnessing the Power of Copilot: A Comprehensive Guide to User Adoption, Governance, & Content Mgmt

This session will guide you through the complexities of preparing for Microsoft’s Copilot. We’ll discuss the importance of securing and protecting content, understanding user behaviours, and governance to enhance the end-user experience.

We’ll explore SharePoint sprawl from Teams and channels creation and the importance of aligning Governance principles with organizational culture and sharing behaviours. We’ll also address lifecycle management challenges, emphasizing the role of governance in effective content management, especially towards the end of its lifecycle.

Finally, we’ll provide practical tips on preparing for Copilot by demonstrating how SharePoint features like SharePoint Advanced Management (SAM) and tools like SharePoint Premium can help you automate processes, policies, and security for your content.

Getting your content ready for Copilot using SharePoint Premium

For decades, Knowledge workers, organisations and KM practitioners, have tried to resolve "the Search problem" without relying on users being fluent in meta data and taxonomy-speak. It has been a constant battle without any winners! Enter SharePoint Premium on stage and all of a sudden there is light at the end of the tunnel.

In this session we will explore some of the features in SharePoint Premium, and how they automagically helps get your content ready for Copilot, using intelligent document processing, content artificial intelligence (AI), and advanced machine learning capabilities to find, organize, and classify documents in your SharePoint Online libraries. Because if your content is a complete mess, the content that Copilot generates for you will be a mess as well!

Driving business value through AI-powered Knowledge solutions

Hybrid work is here to stay. Organizations are looking to define a hybrid work model that is sustainable, fosters innovation and maintains productivity. This is a matter of leadership and engaging people across the organization, to build trust and create a positive and inclusive work experience, irrespective of from where or how people work.

In this session I will explore how AI-powered Knowledge solutions can help us shift focus from mundane work to value-add activities driving real business and customer value, while fostering a culture that ensures the wellbeing of its people. If approached right from a People & Culture point of view. What drives us? What does modern leadership require? How do we drive the necessary cultural and mindset change?

Rebecka Isaksson

Let’s shape the future of work. Together. 💞

Stockholm, Sweden

Actions

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