Rebecka Isaksson
KM Expert & Founder
Stockholm, Sweden
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Rebecka is an experienced and visionary thought leader, with a passion for technology, people, and behaviour. Her specialty lies within people and culture change, and providing guidance for how smart use of knowledge can generate significant business value, when powered responsibly and ethically by AI-technology.
In addition to running KnowFlow Value, she is an active member and peer mentor in SIKM Leaders Community, a global community of KM-practitioners and experts, and a partner within the AI Lab Sweden network. She is a frequent keynote speaker at global events and conferences, and a sought-after guest on panels discussing relevant topics on how AI-technology accelerates and magnifies the value of KM strategies and solutions.
As the former Director of Knowledge Management, and Product Marketing Manager for Content AI at Microsoft corporate headquarters, she has spent the last 10+ years working with organisations world-wide as an industry expert on Knowledge Management.
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Harnessing the Power of Copilot: A Comprehensive Guide to User Adoption, Governance, & Content Mgmt
This session will guide you through the complexities of preparing for Microsoft’s Copilot. We’ll discuss the importance of securing and protecting content, understanding user behaviours, and governance to enhance the end-user experience.
We’ll explore SharePoint sprawl from Teams and channels creation and the importance of aligning Governance principles with organizational culture and sharing behaviours. We’ll also address lifecycle management challenges, emphasizing the role of governance in effective content management, especially towards the end of its lifecycle.
Finally, we’ll provide practical tips on preparing for Copilot by demonstrating how SharePoint features like SharePoint Advanced Management (SAM) and tools like SharePoint Premium can help you automate processes, policies, and security for your content.
Getting your content ready for Copilot using SharePoint Premium
For decades, Knowledge workers, organisations and KM practitioners, have tried to resolve "the Search problem" without relying on users being fluent in meta data and taxonomy-speak. It has been a constant battle without any winners! Enter SharePoint Premium on stage and all of a sudden there is light at the end of the tunnel.
In this session we will explore some of the features in SharePoint Premium, and how they automagically helps get your content ready for Copilot, using intelligent document processing, content artificial intelligence (AI), and advanced machine learning capabilities to find, organize, and classify documents in your SharePoint Online libraries. Because if your content is a complete mess, the content that Copilot generates for you will be a mess as well!
Driving business value through AI-powered Knowledge solutions
Hybrid work is here to stay. Organizations are looking to define a hybrid work model that is sustainable, fosters innovation and maintains productivity. This is a matter of leadership and engaging people across the organization, to build trust and create a positive and inclusive work experience, irrespective of from where or how people work.
In this session I will explore how AI-powered Knowledge solutions can help us shift focus from mundane work to value-add activities driving real business and customer value, while fostering a culture that ensures the wellbeing of its people. If approached right from a People & Culture point of view. What drives us? What does modern leadership require? How do we drive the necessary cultural and mindset change?
Rebecka Isaksson
KM Expert & Founder
Stockholm, Sweden
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