Ruth Archer
Advancing Lean in Higher Ed
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Ruth Archer is the Director of Continuous Improvement at Michigan Technological University, where she manages the continuous improvement activities for the university. At Michigan Tech, Ruth is responsible for training people on Lean thinking and integrating continuous improvement into the day-to-day activities of students, faculty, and staff. In addition, she teaches courses on Lean principles, teamwork, and communication. Ruth is also the president of the Superior Leadership Institute, where she coaches others for leadership excellence and creates and delivers training on Lean and continuous improvement, leadership development, and managerial skills. Ruth has a BS in Electrical Engineering, an MBA, and a Ph.D. in business administration with a specialization in organizational psychology. Before working at Michigan Tech, she served in the United States Air Force. She held multiple positions, including aircraft mechanic, test equipment designer, aircraft electromagnetic signature collector, radar modeler, and current and future radar engineer. Ruth is the chairperson for the Americas Division of the Lean Higher Education Global Steering Committee and an examiner for Michigan Performance Excellence (MIPEx).
Sticky Learning: Increasing the ROI from Lean Training
You invest scarce resources into creating and delivering Lean training, and need to show a return on this investment to leadership. As a trainer, there are actions you can take before, during, and after the training event to increase the participant’s learning transfer from the training environment to their job. In traditional training, learners will forget an average of 90% of what they learned within the first month. How can we make learning stick? Thinking of learning as a system consisting of the training design, the learner, the learner’s supervisor, the work itself, and more, you can design a learning experience that gets results. This will help move your metric from a process metric (number trained) to a results metric (value created on the job). In this session, we’ll highlight some learning transfer best practices; then together we’ll share ideas, identify obstacles, and devise experiments to overcome them; and finally, we’ll develop some ideas to increase your own personal learning transfer.
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