Support engineers face constant pressure to resolve issues fast, stay in the know of several knowledge sources, and manage complex workflows. What if collective agent intelligence could help them thrive?

In this session, I’ll introduce a practical use case that demonstrates how a coordinated set of Copilot agents can help support operations run smoother.

You’ll learn:

Why agent collaboration instead of single-agent overload?
How to architect a “family” of Copilot agents
How to build and configure for multi-agent collaboration
Let's see agent collaboration in action!
Lessons learned from building a family of Copilot agents

This session is ideal for Copilot Studio makers looking to build multi-agent collaboration to deliver real value in support scenarios.

Walk away with an inpiring and reusable use case to build your own Copilot agent family.

I can deliver this session in German, English, or Spanish.
The session presentation is in English.