Let’s face it—implementing AI isn’t all magic and copilots. It’s messy. It’s political. It’s exciting. And it’s never quite what the demos promised.

In this final session of the day, I’ll share my own behind-the-scenes experience leading Copilot and AI adoption across a large healthcare organization over the past year. We’ll talk about what worked (spoiler: governance and champions matter), what fell flat (hint: “just turn it on” is not a strategy), and what I wish I could have done differently.

But I don’t want this to be just about me—I want to hear from you. What’s your AI readiness story? What fears are still holding your teams back? What quick wins have surprised you? This will be a fast-moving, interactive session full of hot takes, post-it notes, polls, and maybe even a few group therapy moments.

Let’s wrap this conference with real talk from the trenches.