Conflict is a natural and inevitable part of working in teams, and as leaders it’s important to understand how to recognise and resolve both unhealthy and healthy conflict. In my experience, understanding the difference between these two types of conflict, and how to move between them, is key to creating a productive and collaborative team environment.

In this talk, I’ll cover the negative impacts of unhealthy conflict and the positive impacts of healthy conflict. I’ll discuss how to recognise and understand the differences between the two, and how to move from an unhealthy to a healthy conflict. I’ll also provide a model to help you move from an unhealthy conflict to a healthy one.

Healthy conflict is essential for teams to thrive, and I believe that it’s one of the most important skills for leaders to develop. It’s how we can make a positive impact on our teams and our organisations.