Finding the right information in a model-driven app can be slow. Users click through forms, scroll through views or rely on searching, which often hurts adoption. Copilot chat is a new feature in model-driven apps that changes this experience by giving users a faster and more natural way to work with data. They can ask questions in plain language, use suggested prompts and navigate directly to the records they need. For consultants and admins this is an opportunity to improve user satisfaction and help customers get more value from their apps.

This session will show how to add Copilot chat to custom model-driven apps and configure it to meet real needs. You will see how to target the right tables, customise instructions and knowledge sources for better answers, and set guardrails that build trust. We will also cover adoption and governance strategies so customers can roll out Copilot chat with confidence.

You will learn how to implement Copilot chat effectively and how to position it with customers as a feature that truly enhances the way people use their apps.