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Andrew Bibby

Andrew Bibby

Consulting Director at Proximo 3, MVP

Evesham, United Kingdom

I'm part of the team of experts at Proximo 3, a specialist Microsoft consulting company. Our team provides consultancy and advice on Dynamics 365 CRM and Power Platform projects. I'm a passionate believer in applying change management to CRM projects and a certified Prosci practitioner.

I've been a Microsoft Business Applications MVP, specialising in Dynamics 365 and Power Platform, since 2017.

Awards

Area of Expertise

  • Information & Communications Technology

Topics

  • Dynamics 365
  • Power Apps
  • Power Platform
  • Power Platform Administration
  • Power Platform Governance
  • Change Management

Exploring Dynamics 365 Sales for Business Central Users

If you're already using Dynamics 365 Business Central, you might be curious about what Dynamics 365 Sales has to offer. In this session, we'll bridge the gap between the two.

We'll start with the basics of Sales, highlighting its user-friendly features and how it can simplify your sales processes. You'll see firsthand how it can help organise your sales tasks, manage customer relationships and track potential opportunities.
We'll also give you a brief introduction to Copilot, a handy tool within Sales that can assist with tasks like email responses and meeting summaries.

By the end of the session, you'll have a clear understanding of how Dynamics 365 Sales can complement your existing Business Central setup, and how the two can work together to make business operations smoother. Join us for a practical dive into another side of Dynamics 365.

The Microsoft MVP Program: Insights from MVPs and Microsoft Experts

Interested in the Microsoft Most Valuable Professional (MVP) program and want to learn more about it? Join us for a panel discussion featuring experienced MVPs and the people at Microsoft who run the program as they share their insights.

In this session, you'll hear about the criteria for becoming an MVP, the benefits and responsibilities of being an MVP, and how the program helps to build connections between Microsoft and its community of users and experts.

The panelists will share their experiences as MVPs and offer tips and best practices for anyone hoping to become an MVP.

Whether you're an aspiring MVP or simply curious about the programme, this panel discussion will provide valuable insights and perspectives on the MVP program and its role in the Microsoft community. Don't miss out on this informative session – join us and get a glimpse into the world of Microsoft MVPs!

Turbocharge Your App Development with Copilot in Microsoft Power Platform

Dive into this interactive session to explore how using the new Copilot functionality in Power Platform will revolutionise your app development process.

Learn how to leverage Copilot's AI capabilities within Power Apps, Power Automate, and Power BI to create apps in record time. Not only that, but we'll build a working app in the session and YOU get to decide what the app does!

Attendees will gain insights on why this powerful combination of Copilot and Power Platform is a game-changer, and walk away with practical knowledge on utilising Copilot to streamline app creation and boost productivity. Don't miss this opportunity to transform your app-building experience!

How I learned to stop worrying and love CRM projects

Join Andrew Bibby, a fifteen-year veteran of CRM implementation projects, to learn where you should focus your efforts if you want to have great project, happy users and the return on investment you're looking for.

Customer relationship management (CRM) systems can transform the customer experience of any business so you want to get your system right!

Andrew will share top tips that will dramatically improve the chances that your project will be successful for everyone involved. These tips cover the whole project lifecycle - building the right team, managing requirements, quality assurance, user adoption, change management, and more.

Go-Live Success: Unlock the Winning Formula

Elevate your project go-live with proven tactics and expert advice in this insightful session!

Join Andrew Bibby, a 16-year veteran of Dynamics 365 and Power Platform projects, to learn where to focus your efforts for a successful project go-live, happy users and the return on investment you're looking for.

Gain valuable, hands-on advice and best practices designed to optimise your project's results and ensure a smooth, successful go-live experience. Don't miss this opportunity to transform your go-live process and ensure project success!

Community building with Microsoft: insights from user group organizers and community leaders

Are you interested in building connections with other Power Platform or Dynamics 365 users and organizing your own events to share your knowledge and expertise? Join us for this panel discussion featuring experienced Microsoft community leaders!

In this session, our panelists will share their insights and tips on how to get involved in the Microsoft community, including how to find and connect with other users, and how to contribute your knowledge to the community. They will also discuss the benefits of organizing user groups and events, including how to build a strong network, increase your visibility within the community, and promote collaboration and learning.

You will hear from a diverse range of panelists, including experienced Microsoft MVPs, user group leaders, and community organizers, who will share their own experiences and advice for building successful and thriving communities.

Whether you are just starting out or looking to take your involvement in the Microsoft community to the next level, this panel discussion will provide you with valuable insights and resources for building connections and making the most of your experience as a user. So don't miss out – join us today and start building your own connections in the Microsoft community!

Getting started in the Microsoft community

Are you interested in networking with other Power Platform and Dynamics 365 users, learning about new products and services, and contributing your knowledge to the community? Join me for this session on how to get involved in the Microsoft community!

In this session, you will learn about the various channels available for connecting with other users, such as forums, social media, and local user groups. I will discuss the benefits of joining these communities, including access to exclusive content and early product previews, as well as the opportunity to share your own expertise and help others.

Whether you are a seasoned Power Platform or Dynamics 365 user or just starting out, this session will provide you with valuable insights and resources for getting involved in the Microsoft community and making the most of your experience as a user. So don't miss out – join me today and start connecting with other Microsoft users!

From padawan to master: a Jedi's top tips to ensure Dynamics 365 user adoption

Do or do not, there is no try. This is what organisations want when they implement Dynamics 365 - a successful project, high user adoption and good ROI. But when they do not support their people on their adoption journey, projects can easily fall to the dark side.

To unleash the full potential of Dynamics 365, you need to utilise all the components that can empower your users’ journey. From considering their current pain points, to explaining your future vision, and then developing the desire for your users to meet you there. Your people matter, and this is why you need strong change management to support your digital transformation journey.

Having successfully implemented Dynamics 365 many times, we will share our advice for communicating the case for change, setting up your change management strategy and handling resistance to change.

You'll leave this session with a deeper understanding of the importance of change management on Dynamics 365 implementations, and practical strategies for applying change management principles to your own projects.

Don’t be a Stormtrooper always missing your (implementation) target, let’s make it a Jedi-level change success - may the change be with you!

How I learned to stop worrying and love Dynamics 365 projects

Join Andrew Bibby, a fifteen-year veteran of Dynamics 365 CRM projects, to learn where YOU should focus your efforts if you want to have great project, happy users and the return on investment you're looking for.

Andrew will share top tips that will dramatically improve the chances that your project will be successful for everyone involved. These tips cover the whole project lifecycle - building the right team, managing requirements, quality assurance, user adoption, change management, and more.

Dynamics 365 & Power Platform Pub Quiz

Time to test your knowledge on Dynamics 365 and the Power Platform! Just a bit of fun, but points mean PRIZES!

Change Requires Management - Improve your chances of a successful Dynamics 365 project

Why do so many CRM projects ‘fail’, or at least not achieve all of their objectives? A major reason is that the business is not properly prepared for the change brought by the new system.

We'll discuss some of the primary change management obstacles typically encountered on Dynamics 365 projects. Then, using methods backed by 20 years of independent research by Prosci, we'll talk about ways in which you can address these problems and increase your chances of project success!

Directions EMEA 2023 Lyon

October 2023 Lyon, France

South Coast Summit

October 2023 Farnborough, United Kingdom

Nordic Summit 2023

September 2023 Copenhagen, Denmark

Scottish Summit 2023

August 2023 Manchester, United Kingdom

South Coast Summit 2022

October 2022 Southampton, United Kingdom

Ignite In-Person at South Coast Summit

October 2022

Power Platform Nordic Summit 2022

September 2022 Stockholm, Sweden

Dynamics 365 & Power Platform User Group - London User group

June 2022 London, United Kingdom

Andrew Bibby

Consulting Director at Proximo 3, MVP

Evesham, United Kingdom