Dynamics 365 projects aren’t just about technology - they’re about the people using it. This session will focus on practical ways to overcome resistance and help your organisation succeed with Dynamics 365. We'll look at the most common reasons projects struggle, from mismatched expectations to poor user adoption, and how to tackle them head-on.

Drawing on nearly 20 years of experience and a proven change management framework, you’ll learn how to get your organisation on board, address resistance, and set your project up for success. This session will give you practical tips you can apply immediately to ensure your Dynamics 365 project delivers lasting results.

Requested by Antti Pajunen for EPPC 2025