When you graduate into being a team leader or any other kind of manager you are (if you’re lucky) granted some time to learn how to work with your employees. Communication, work processes, expectations and motivation. Issues passed on to you by your peers, managers and external consultants and coaches . This layer, however, is at best 10-20% of the work force (depending on how flat you’ve been able to keep your organization) . What about the rest of us?! In this talk, we will go over a few of the basic skills and tools no one tells you about which you can use when you need to manage your managers…cause at the end of the day, they’re human too…