This presentation focuses on extending Microsoft 365 Copilot by integrating it with connector actions for ServiceNow, Salesforce, and SAP HANA. This integration aims to enhance Copilot's capabilities and provide a more comprehensive and personalized user experience by leveraging data from these powerful platforms.

Key highlights of the presentation include:

ServiceNow Integration: Learn how to integrate Microsoft 365 Copilot with ServiceNow to streamline IT service management and customer support processes. By embedding ServiceNow Data, users do not need to switch their working environment; they can interact with ServiceNow straight from their Microsoft 365 environment.

Salesforce Integration: Discover how to extend Microsoft 365 Copilot with Salesforce connector actions to enhance sales and customer relationship management. This integration allows Copilot to access and utilize Salesforce data, providing real-time insights and support for sales teams, ultimately boosting sales performance and customer satisfaction.

SAP HANA Integration: Gain insights into integrating Microsoft 365 Copilot with SAP HANA to optimize business operations and data management. By leveraging SAP HANA's data, Copilot can provide accurate and timely information, enabling better decision-making and operational efficiency.

Benefits of Extending Microsoft 365 Copilot:
Improved Efficiency: By integrating with ServiceNow, Salesforce, and SAP HANA, Copilot can access and utilize data from these platforms, reducing the need for manual data entry and retrieval and streamlining workflows.
Enhanced User Experience: The integration provides a more personalized and comprehensive user experience, as Copilot can leverage data from multiple sources to provide accurate and relevant information.
Increased Productivity: With real-time insights and support from Copilot, users can make better decisions and complete tasks more efficiently, increasing productivity and business outcomes.

duration: 30min + Q&A
level: 100
audience: IT- and Business decision-makers
format: presentation with live demos