Imagine designing and architecting a revolutionary product, then stepping into the shoes of a partner to implement it for the first time. That’s exactly the journey Andy Cohen, the founding architect of XM Cloud, is experiencing as he builds his first project on the platform—this time from the partner perspective.

In this session, Andy shares the unexpected challenges, amusing ironies, and valuable lessons learned as he navigates building an XM Cloud site in the real world. Topics include:

A look behind the curtain: Bridging the gap between product vision and implementation realities.

Surprises and insights from experiencing XM Cloud like a first-time user.

Practical advice for partners tackling XM Cloud projects, grounded in firsthand experience.

This session is a candid, lighthearted, and insightful reflection on what it’s like to build on a platform you helped create—and what every partner can learn from it.