There are many ways to extend Microsoft Teams’ functionality, from simply adding Tabs to channels, all the way to developing your own custom apps and bots, and much-much more in-between. Let me give you an outlook on why you should consider Microsoft Teams a part of your solution architecture.

In this session, I will go through the various extension points available in Teams together with a thorough comparison of suitable use cases for each. Topics include Adaptive Cards, Task modules, Webhooks, Connectors, Messaging extensions, Custom bots, Custom apps, Power Platform solutions, and more. I will cover best practices and how to avoid the common pitfalls.

Teams is bustling with valuable data that can be used to trigger processes. It also provides a channel for people to take action in real time, making it a powerful tool. I will also guide you through the publishing process of the Teams AppSource and give you practical tips on how to make the experience as smooth as possible.

This session is designed for anyone who would like to elevate Microsoft Teams from a simple chatting service into a centralized, multipurpose platform, encompassing many of your organization’s tools.

These insights are based on years of experience building a SaaS solution, SuperCards – a bot for Microsoft Teams that connects Dynamics 365 Sales functionalities in a simplified and convenient way, aiming to make salespersons’ life much easier.