Everyone wants to build with Copilot. Far fewer stop to ask two questions that decide whether it actually works: What can Copilot reach? and How do you build agents that do real work on top of it? In this joint session, we take you through the full journey — from securing the foundation to building agents that go well beyond a basic knowledge bot.

Part 1 — Copilot Agents Preflight Check

As AI becomes part of the modern workplace, data governance is no longer just an IT concern — it's a business-critical requirement. Many organizations are focused on deploying Microsoft 365 Copilot and Copilot Agents; far fewer are focused on what Copilot can actually access.

We'll take an honest look at how to identify hidden risks, reduce oversharing, and gain visibility into content spread across your tenant — using SharePoint Advanced Management together with the Microsoft 365, SharePoint, and Power Platform Admin Centers. The goal: a trusted, well-governed environment that both your users and your AI can rely on. Because before you ask Copilot to find answers, you should be sure it isn't searching through years of unmanaged content in unsecured environments.

Part 2 — Get More Out of Copilot Studio

With a trusted foundation in place, you're ready to build on it. So how do you move beyond a regular RAG/knowledge bot that just points at a couple of documents?

We'll start with the essential settings and prompt-building practices every agent needs, then dive into autonomous and multi-agent workflows — why splitting work across focused agents beats building a single "jack of all trades," and which tools fit which tasks. We'll also demystify MCP servers: what they are, how to set one up, and how they make it far easier to pull knowledge from external systems that can't be added as a standard knowledge source.

Why these two belong together: Part 1 makes sure your agents are reaching the right content in a secure, well-governed tenant. Part 2 shows you how to turn that trusted ground into agents that genuinely deliver. Get the foundation right, then build something powerful on top of it — you'll leave with practical pointers for both.