Microsoft’s ecosystem now offers a full continuum for intelligent agents, from turnkey Copilot experiences in Microsoft 365 (SaaS), to the new Azure AI Agent Service for plug-and-play agent orchestration (PaaS), down to open-source frameworks like Semantic Kernel and AutoGen that let you craft custom agent patterns at the infrastructure layer (IaaS).

In this fast-paced session, we’ll:

Demystify the layers , how user-facing Copilots, Azure AI Agent Service, and Semantic Kernel map to SaaS, PaaS, and IaaS design patterns.

Walk through live healthcare-flavored demos - a Copilot automating chart prep, an agent service delivering triage recommendations, and a Semantic Kernel pipeline orchestrating multi-tool reasoning in Azure.

Design & governance playbook - reference architectures, security/Entra ID integration, cost controls, and responsible-AI guardrails for each layer.

Migration & extensibility tips: - when to extend Copilot Studio, call Azure AI Agent Service APIs, and drop to code with Semantic Kernel for maximum control.

Attendees will leave with a concrete framework for selecting the right Microsoft agent technology, battle-tested patterns for rapid deployment, and actionable next steps to create scalable, compliant agent solutions in their own organizations.