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Troy, New York, United States
Many tech professionals are faced with the challenge of explaining technical concepts to people who don’t understand technology. And only a few are able to do it well. This session provides some strategies and suggestions to go about bridging the technological knowledge gap. With time and practice, a technical person can serve as an effective interpreter of technical concepts. This is an interactive session; audience participation is expected and encouraged!
Ray Kim is an advocate for documentation and technical communication. He is a co-founder of the Albany, NY SQL group (CASSUG), a member of the AlbanyUX user group, and a member of the Society for Technical Communication (STC). He has spoken at numerous SQLSaturdays and at PASS Summit. He has worked various positions in technology, including as a developer, webmaster, analyst, technical writer, and instructor. He holds an MS in technical communication from Rensselaer Polytechnic Institute and a BS in computer science from Syracuse University.
A musician in his spare time, Ray plays four different instruments (piano, clarinet, mallet percussion, saxophone). He also enjoys going to ball games and doing CrossFit, and is a two-time SQLServerCentral.com fantasy football champion. He lives in Troy, NY with his wife, Lianne, and their two cats.