AI is changing how organizations create, find, share, summarize, and act on information. For Microsoft 365 admins and IT leaders, that means management practices designed for yesterday’s collaboration patterns may not be enough for tomorrow’s AI-native workplace.

Join Richard Harbridge, Microsoft MVP and internationally recognized Microsoft 365 advisor, for a practical 101-level session on managing Microsoft 365 as organizations become more AI-enabled. This session will explain how Microsoft 365 management changes when Copilot, agents, generated content, connected knowledge sources, and faster collaboration patterns become part of everyday work.

We will explore the foundational admin considerations that matter most, including identity, permissions, sharing, content lifecycle, site ownership, information quality, agent governance, data exposure, and the signals IT teams should monitor as AI adoption grows. The goal is not to make AI readiness feel overwhelming. It is to give attendees a clear, practical model for managing Microsoft 365 in a way that supports safer collaboration, better AI outcomes, and more sustainable governance.

Attendees will leave with a better understanding of what changes, what stays the same, and where to focus first when managing Microsoft 365 for an AI-native organization.

Attendees will learn:
How AI changes Microsoft 365 management priorities
Why permissions, content quality, lifecycle, and ownership matter more in AI-enabled environments
What new content and collaboration patterns admins should anticipate
How to think about Copilot, agents, connectors, and knowledge sources from a management perspective
Practical first steps for building a more AI-ready Microsoft 365 operating model