Most Active Speaker

Richard Harbridge

Richard Harbridge

MVP, CTO & Technology Strategist

Toronto, Canada


Richard Harbridge is the Chief Technology Officer and an owner at 2toLead. Richard works as a trusted advisor with hundreds of organizations, helping them understand their current needs, their future needs, and what actions they should take to grow and achieve their bold ambitions.

Richard remains hands-on in his work and has led, architected, and implemented hundreds of business and technology solutions that have helped organizations transform both digitally and organizationally. Richard has a passion for helping organizations achieve more; whether it is helping an organization build beautiful websites to support great content and social strategy, or helping an organization leverage emerging cloud and mobile technology to service better their members or the communities that they serve.

Richard is an author and an internationally recognized expert in Microsoft technology, marketing, and professional services. As a sought-after speaker, Richard has often had the opportunity to share his insights, experiences, and advice on the digital workplace, Intranets, collaboration, social networking, ROI, technology/process adoption, and Microsoft technologies at numerous industry events in around the globe. When not speaking at industry events, Richard works with Microsoft, partners, and customers as an advisor to business and technology, and serves on multiple committees, leads user groups, and is a Board Member of the Microsoft Community Leadership Board.


  • Most Active Speaker 2023
  • Most Active Speaker 2022

Area of Expertise

  • Information & Communications Technology
  • Media & Information
  • Business & Management


  • Digital Workplace
  • Microsoft 365
  • Microsoft Azure
  • Office 365
  • SharePoint
  • Microsoft Teams
  • Workplace Analytics
  • Microsoft Workplace Analytics
  • Microsoft Digital Workplace
  • Intranets
  • Microsoft Intranets
  • SharePoint Strategy
  • Microsoft 365 Strategy
  • Office 365 Strategy
  • Collaboration
  • Content and collaboration
  • Enterprise Collaboration
  • Hybrid Work
  • Power Platform
  • Digital Experience
  • Technology Strategy
  • Employee Engagement
  • Digital Communications
  • Corporate Communications
  • Employee Experience
  • Human Resources
  • Communication
  • Employee Communication
  • Corporate Communication
  • Intranet
  • Content Services
  • Information Management
  • Records MAnagement
  • Solutions
  • Applications
  • Power Apps
  • PowerApps
  • Power Automate
  • Information Technology
  • Microsoft
  • communities
  • employee experience
  • digital employee experience
  • Viva Engage
  • Viva Goals
  • Viva Insights
  • Viva Learning
  • Viva Topics
  • Viva Connections
  • IT Strategy
  • Digital strategy and Transformation
  • Cloud strategy

Piloting & Scaling Successfully With Microsoft Viva

With so many Viva capabilities available to organizations, it can be a challenge knowing which should be piloted together or what patterns and practices work best when piloting Viva Connections, Viva Learning, Viva Topics, Viva Goals, Viva Insights, Viva Pulse, Viva Amplify, and more. How do organizations get started successfully, overcome challenges in piloting and rolling out these experiences, and eventually scale to organization-wide deployments?

Join internationally recognized industry expert and Microsoft MVP Richard Harbridge as he shares insight into the lessons learned and proven approaches with Microsoft Viva. Together you will explore unique and vital challenges with Viva deployments, such as challenges with multiple tenants or multiple organizations in one tenant or challenges with experiences designed for scale - determining if an org is large enough or has enough content for a great experience with Viva Topics and more.

Smarter, Not Harder: How AI Is Changing Employee Experience

These past few years have accelerated changes and disrupted how companies lead, enable, empower, and engage around employee experience. Leaders in communications and human resources are all tackling new challenges in connecting with employees and may be overwhelmed with increased communication and collaboration volume, velocity, and variety. To help combat this challenge, rapid innovations in automation and artificial intelligence technology have created new tools for employees and leaders to use and master, but becoming an early adopter of emerging tech is not without its risks.

Join Richard Harbridge, a Microsoft MVP and leading industry expert on employee experience, as he shares insights on the implications of OpenAI for employee experience strategies, the tech innovations to prepare for today, and how AI like ChatGPT is already changing the playing field forever.

* This session description was not written by ChatGPT.

Tackling Employee Experience Today As We Embrace The Future Workplace

The future workplace needs to consider how the employee experience landscape is changing and the importance of digital experiences throughout the employee journey. The employee experience journey starts before the employee is hired and lasts after they depart. Focusing on the employee experience can feel daunting when reviewing the many stages of an employee’s journey. Still, understanding and improving these stages can lead to a much more positive employee experience and maximize employee retention, impact, engagement, and performance.

So how does an organization successfully plan, outline, and drive change in their employee experience and the stages of their employee’s journeys? Join internationally recognized industry expert and Microsoft MVP Richard Harbridge as he shares insight into the future workplace and practical guidance, solutions, and ideas on how organizations are improving today as they prepare for the future workplace of tomorrow.

The Future Of Employee Experience

What will the employee experience look like in the future? How will AI-driven communication, collaboration, and development impact the way we work and manage digital work?

Join Richard Harbridge, an internationally recognized industry expert and Microsoft MVP, for a deep dive into the future of employee communication, collaboration, and management. Get an exclusive look at how Microsoft 365 is revolutionizing digital employee experiences, and learn from real-world examples of what organizations are doing to prepare for the future.


Many organizations have accelerated their transformation to cloud enabled and powered Microsoft 365 digital workplaces. While technologies like Microsoft Teams have been prioritized, for many organizations their intranets have not evolved to keep up with a more demanding workforce.

Modern intranets and digital workplaces don’t look the same as they did even a few years ago. With rich new capabilities, innovation from Microsoft, a changing technology landscape, and increased expectations from an increasingly digitally literate user population – a world class Intranet and Microsoft 365 powered Digital Workplace looks very different than it has in the past.

Join Richard Harbridge, a Microsoft MVP, CTO at 2toLead and internationally recognized expert on Microsoft 365 and the Digital Workplace, who will share best practices on:
- How organizations are planning their digital workplace strategy
- How organizations today are taking their intranets to the next level
- How designs and intranet patterns continue to evolve
- What organizations are doing to deliver more value
- How you can improve your own Digital Workplace

Microsoft Metaphors, Explanations & Proven Approaches That Work

Explaining Microsoft 365 functionality and new work patterns, aligning stakeholders with the right technology vision, improving investment in adoption, governance, or other areas can be challenging for the best of us. In this session, we will dive into many best practices and examples of how organizations have successfully changed minds, educated leaders, or made progress in driving greater success with Microsoft 365 regardless of their role, authority, budget, or momentum.

Join Richard Harbridge, a Microsoft MVP and internationally recognized expert on Microsoft 365 and the Digital Workplace, as he shares narrative stories/tools, tactical approaches, and guidance that has helped hundreds of customers improve Microsoft 365 outcomes for the better.

Enhancing Microsoft Teams To Build A Better Digital Workplace

Today, many organizations have brought the Intranet, or the digital hub of their digital workplace, into Microsoft Teams via Viva Connections. But what else are organizations doing to enhance further, improve upon, and embrace Teams as a hub for not just teamwork, but also corporate communication, social collaboration, networking, and more?

Join Microsoft MVP and 2toLead CTO Richard Harbridge as he shares the unique opportunity Teams apps and solutions provide. Be prepared to explore examples, patterns, and practices for how lines of business in any organization can leverage, extend and integrate Teams to create business-oriented solutions.

Modern HR, Communication, & Leadership Best Practices With Microsoft 365

Today Intranets are about more than just getting key corporate messaging out. Communications have changed just as IT and HR have changed. Communications leaders have shifted from editors to enablers. Communication leaders are moving from enforcing messaging to empowering and amplifying excellent communications and great ideas throughout the business. Human Resources leaders are shifting from hiring/firing and policy enforcement to performance and engagement. From preboarding to offboarding, HR's challenges are harder today than they have ever been before. Naturally, how these leaders leverage the digital workplace has changed, especially in how they leverage technology to achieve more with less.

Join Richard Harbridge, a Microsoft MVP and internationally recognized expert on Microsoft 365 and the Digital Workplace, as he explores ideas and solutions that HR and Corporate Communications have embraced to improve how, where, and when they engage with employees. We will discuss how to best leverage SharePoint, Microsoft Teams, and Yammer for modern communications and take advantage of AI and Microsoft technology to accelerate and improve key communication and content.

The technology, best practices, and approach can make all the difference, and it has, for some organizations, led to more significant HR, Intranet, and communications success.

Personalizing & Improving Office 365 & Your Digital Workplace

There are a great number of features and capabilities within Office 365 that enable users to have more personalized experiences. What’s more there are many organizations that build on the incredible capabilities of personalized services such as flow, the graph and more to further improve personal experiences.

Join Richard Harbridge as he shares real world examples of Office 365 that enable rich personalization including those that are OOTB, require some configuration, or are opportunities for further development and investment.

Tackling Teams & SharePoint Site Sprawl: Why It Matters & What You Need To Know

Without an effective governance strategy in place, Microsoft Teams and SharePoint Sites can quickly go from an organized and effective workspace to an out-of-control, sprawling digital wasteland. Sound familiar?

It's very common for organizations to experience Microsoft Teams & SharePoint Sites sprawl. But, when it does happen, how can you tackle it?

Join Microsoft MVP & 2toLead CTO, Richard Harbridge, as he explores:
* Challenges organizations face with Microsoft Teams & SharePoint Sites sprawl.
* Solutions to tackle Microsoft Teams & SharePoint Sites sprawl.
* Best practices to get more from Microsoft Teams & SharePoint.
* Real-world guidance on out-of-the-box solutions and custom approaches.
* How Microsoft 365 can improve experiences, management and organizational outcomes.


Meetings are necessary in any modern organization today. Sometimes they are highly productive, valuable, focused, and have a strong impact over time. What is it that makes a meeting, especially a remote meeting more effective? How do you ensure your meetings are more successful, or how can you improve meeting outcomes in your daily work? When and how should we use Outlook, Microsoft Teams, Yammer, OneNote and other meeting related technology?

Join Richard Harbridge, a Microsoft MVP, CTO at 2toLead and internationally recognized expert on Microsoft 365 and the Digital Workplace, who will share best practices on:
• How organizations today are making the most of meetings
• Improving pre-meeting collaboration and planning
• How organizations are benefiting post meeting from improved technologies and skills

Let us help you take your meetings, especially remote ones, to the next level and deliver more value.

This is a session geared towards end users of Microsoft Teams and Microsoft 365. It is a form of training and is not a technical deep dive or strategy session.

Richard Harbridge

MVP, CTO & Technology Strategist

Toronto, Canada


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