In the rapidly evolving AI era, organizations face new challenges and opportunities in technology governance and management. As tools like Microsoft 365 Copilot reshape how work is done, organizations must rethink traditional governance models to ensure alignment with evolving business needs and AI-driven innovations.

This session explores how to implement effective governance strategies that move beyond reactive service-level management to a more nuanced approach focused on containers (teams, sites) and content (documents, data). We will examine the importance of fostering collaborative management that empowers teams and leaders across the business, supporting responsible independence with "Bring Your Own AI" (BYOAI) policies, and empowering employees to leverage AI while maintaining control and compliance.

Participants will gain insights into:

- Transitioning faster from service-level governance to critical container-centric and content-centric approaches.
- Building alignment across AI technologies with shared goals, metrics, and governance models to reduce redundancy and improve outcomes.
- How IT can play a pivotal role in AI councils to enable better orchestration and foster portfolio alignment across the organization while meeting increasing demands.
- Proactively supporting AI adoption and automation while ensuring security and compliance across teams.

Join Richard Harbridge, a Microsoft MVP and internationally recognized expert in technology governance and strategy, as he shares actionable guidance, real-world examples, and strategies for thriving in the AI-driven future of Microsoft 365 governance and management. Together let's learn how to enhance resiliency, empower innovation, and drive greater value from your technology investments while embracing the possibilities of AI.