Session

Smarter, Not Harder: How AI Is Changing Employee Experience

These past few years have accelerated changes and disrupted how companies lead, enable, empower, and engage around employee experience. Leaders in communications and human resources are all tackling new challenges in connecting with employees and may be overwhelmed with increased communication and collaboration volume, velocity, and variety. To help combat this challenge, rapid innovations in automation and artificial intelligence technology have created new tools for employees and leaders to use and master, but becoming an early adopter of emerging tech is not without its risks.

Join Richard Harbridge, a Microsoft MVP and leading industry expert on employee experience, as he shares insights on the implications of OpenAI for employee experience strategies, the tech innovations to prepare for today, and how AI like ChatGPT is already changing the playing field forever.

* This session description was not written by ChatGPT.

Richard Harbridge

MVP, CTO & Technology Strategist

Toronto, Canada

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