Session
Copilot by the Numbers: Use Your Data to Drive Adoption That Actually Sticks
You bought the Copilot licenses, sent the world's most enthusiastic launch email, and threw a virtual confetti cannon at go-live - so why does your usage dashboard still look like a ghost town? If you are nodding right now, you are in very good company, and this session was made for you.
Here is the thing - a stalled Copilot rollout is not a technology problem, it is a change management problem, and your Microsoft 365 data is already telling you exactly where people are getting stuck. In this fun, interactive session, we will show you how to match your native Copilot metrics to the ADKAR model (Awareness, Desire, Knowledge, Ability, Reinforcement) so you can stop guessing and start doing something about it - with live demos in Viva Insights, the M365 Admin Center, and Power BI to back it all up.
KEY TAKEAWAYS
- How to read the Copilot Dashboard and M365 Admin Center as adoption health indicators, not just activity counts
- A stage-by-stage playbook for each element of adoption applied specifically to Copilot rollouts
- A repeatable process for spotting exactly which adoption stage your users are stuck in and what to do next
- Live Power BI skills for building a one-page adoption health view your leadership will actually understand and use
- A reinforcement cadence that keeps your adoption momentum going strong well past the first 90 days
CLOSING PARAGRAPH
Your data has already been trying to tell you where your adoption is falling apart - this session is where you finally learn how to listen to it. Come ready to laugh, learn, and leave with a plan you can put to work before the end of the week.
Shari Oswald
Microsoft MVP | MCT Alumni | Productivity and O365 Adoption Expert | Technology Evangelist | SharePoint Consultant | eLearning Author | International Speaker
Colorado Springs, Colorado, United States
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