Session
Dynamics 365 Customer Insights, the complete overview
It is notoriously hard to get sales and marketing teams to agree on aligned processes and working together towards the same goals. What if there was a product (or 2?) that is designed to make that happen?
"What is Dynamics 365 Customer Insights?”, “Where did it come from?” and “Why should you use it?” are just some of the questions that you will get answers to when attending this session.
Vivian will show you why Dynamics 365 Customer Insights is the tool to gain visibility in your data, help you use and simplify your sales processes and improve your customer experience using automation, AI and all the information you have gathered within your CRM.
How: Showing the capabilities of Dynamics 365 Customer Insights through demos and comparisons to other tools on the market
Who: Business decision makers and solution architects who want to get insights into the product and how it can fit into their existing portfolio
Why: To see the possibilities of Microsoft’s marketing automation tool that doesn't need integrations to use your existing Sales data.
Join Vivian in this informative overview session and help your sales and marketing teams leverage their time and data better than they do today.

Vivian Voss
Microsoft Business Applications & M365 MVP / Dynamics 365 & Power Platform Architect
Sønderborg, Denmark
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