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Vivian Voss

Vivian Voss

Microsoft Business Application MVP / Dynamics 365 & Power Platform Architect

Sønderborg, Denmark

Vivian Voss is a Microsoft Business Applications MVP who loves to help organizations transform their processes with Dynamics 365 and Power Platform. Vivian has around 10 years of experience in creating solutions within the Dynamics 365 suite and extending it with the tools from the Power Platform. She is also a co-organizer of various user groups and a frequent speaker at community events.


Area of Expertise

  • Information & Communications Technology


  • D365
  • Sales & Marketing
  • Power Platform
  • Dynamics 365
  • Dynamics CRM
  • Microsoft Dynamics 365
  • Dynamics 365 Customer Insights
  • Customer Experience

Automate your Marketing flows using Dynamics 365 Marketing, MS Teams and Power Pages

Planning for events is a stressful time in any company. Drawing up campaigns on whiteboards during meetings and then having to transfer all that information to various business applications to actually execute on them. Having to do everything manually just to start over again for the next event.

There is a lot of marketing automation tools available on the market, just as many for analyzing the data and social media. But the issue that always seems to surface is how to choose the right options that make sense both for you as a campaign manager but also to the financial department.

Vivian will show you how you can automate your campaigns by using various Microsoft tools that companies already are using or should be to bring all your data to the same platform. Combining Dynamics 365 Marketing together with MS Teams and Power Pages makes it possible for your Marketing department to be in control of the whole process while also having our data in one place.

Power Platform release planner – Your new superpower!

New releases and updates are the reality that everyone working with the Power Platform has to consider and live with. But keeping track of and making plans for new releases has not been an easy task. 2 times a year Microsoft publishes their release notes that is quite the read. Let's be honest, how many actually go through everything that is in there?

There must be a better way! And there is, now!

Join Vivian, as she takes you through the brand new Power Platform release planner tool for making every release planner and admins life much easier.
This is an intro session for everyone interested in:
* How the tool looks like?
* What are the functionalities?
* Are there any quirks to be aware of?

So come with your curiosity and I guarantee you will leave with a new superpower in your toolbox to take home!

Roundtable: Use Microsoft technology to create a Customer Experience that makes you stand out 😍

Join this round table with Microsoft MVPs and industry experts to discuss what the Microsoft tech stack offers to build a world-class Customer Experience. This panel is not just targeted at enterprise customers, the great thing about Microsoft is that they offer solutions for every kind/size of company.

From Dynamics 365 products which bring a lot of premium features to custom Power Apps and Flows built in a few days - there are different approaches to excite your customers. Our experts want to give you an overview and discuss the different strengths of many possible ways to tackle the challenge to create a truly world-class experience.

Dynamics 365 Marketing - the good, the bad and the ugly - Email marketing edition

Dynamics 365 for Marketing is an ocean of possibilities and functionalities for all of your Marketing needs. It looks and sounds great on paper and videos, but is all of it actually as good as it sounds?
Join me in a session, where I lead you through different aspects of email marketing like GDPR, Journeys, Lead scoring and discuss all the good, bad and ugly about running your email campaigns with D365 Marketing. As an added bonus, I will show you real life examples how I have conquered some of the obstacles on the way.

Directions EMEA 2023 Lyon

October 2023 Lyon, France

South Coast Summit

Being part of a panel session about Customer Experience Platform and using Microsoft solutions.

October 2023 Farnborough, United Kingdom

2023 Microsoft Power Platform Conference & Dynamics 365 CE

October 2023 Las Vegas, Nevada, United States

Scottish Summit 2023

August 2023 Manchester, United Kingdom

Days Of Knowledge Nordic 2023

May 2023 Odense, Denmark

Dynamics Minds

I will be presenting a session about D365 - > Let your data do the coaching – Conversational intelligence brings your sales team to new heights
and Power Platform -> Co-creating apps in Power Platform: what works and where you need to get creative

May 2023 Portorož, Slovenia

CollabDays Poland 2023

I will be presenting the session: Automate your Marketing flows using Dynamics 365 Marketing, MS Teams and Power Pages

May 2023 Warsaw, Poland

Iberian Technology Summit

April 2023 Olhão, Portugal

Global Power Platform Bootcamp 2023 Copenhagen

February 2023 Kongens Lyngby, Denmark

South Coast Summit 2022

October 2022 Southampton, United Kingdom

Scottish Summit 2022

June 2022 Glasgow, United Kingdom

Oslo Power Platform and beyond

May 2022 Oslo, Norway

South Coast Summit 2021

October 2021 Southampton, United Kingdom

Vivian Voss

Microsoft Business Application MVP / Dynamics 365 & Power Platform Architect

Sønderborg, Denmark