Marketing interactions create a lot of insights that every company would like to use to enhance their campaigns and sales initiatives.
But up until now it has been painful to do anything with the analytics you can see in Customer Insights - Journeys. It is nice and visible in the app, but that is also where the fun stopped.

Fortunately, that is all changing!

Join me in an interactive journey when I will show you 2 features that will make your life easier!
We will have a look at how you can export your Insights to your own storage solution to create custom reports that you can then embed back to Dynamics 365 for easier access for users.
Besides that we will have a look at how you can use the analytics gathered from user interactions to trigger your customer journeys. This will increase your conversion rates and bring higher returns to your marketing campaigns.
Now, who doesn't like that? 😉