This session is about exploring the exciting world of AI and Dynamics 365 Customer Insights.
Customer Insights is a tool full of great functionalities and since last year we can even already use a lot of Copilot for Emails, Segments, Journeys and many more.

But the MarTech world offers so much more great use cases and the PowerPlatform is the perfect basis for this.

In this session we'll breeze through the out-of-the-box Copilot and AI functionalities, giving you a taste of the default. But the real focus will lay on real-world use cases with AI, all achievable with the beauty of low-code and no-code solutions like the AI Builder.

Get ready to think outside the box because the possibilities are endless! By the end of this session, you'll not only be buzzing with inspiration for new AI projects in Customer Insights but armed with the know-how to kickstart them. Say goodbye to default thinking in Customer Insights, and hello to a world where innovation knows no bounds. 🚀