Delivering the right content, customized to each recipient, through the right channels is the goal of every marketing department. But it isn’t an easy task to solve. There are so many different sides to tailoring the right content and channels to your customers that no one tool has been able to cover it all.

Dynamics 365 Marketing is putting a lot of focus on personalization and the possibilities to tailor your communication to your customers.

In this session, Vivian will show you how using Dynamics 365 Marketing and AI, you can make the system learn and apply the right content and channel for connecting with your customers.