In today's competitive market, sales teams need every advantage they can get to stay ahead. Dynamics 365 Sales offers a suite of powerful tools designed to optimize the sales process, but many of these capabilities remain hidden beneath the surface.

In this session, we will uncover the magic of Sales Insights and its latest intelligent features, including predictive analytics, next-best-action recommendations, and customer sentiment analysis. These tools, while often underutilized, can dramatically streamline the work of salespeople by automating mundane tasks, providing actionable insights, and helping teams focus on high-value activities.

We will also explore the new intelligent app / agent features within model-driven apps, revealing how the future of form filling and processes will look like. Whether you’re looking to empower your sales team or get the most out of your Dynamics 365 investment, this session will provide the knowledge and strategies you need to tap into these hidden gems and unlock their full potential.