How many times have we come across projects in which, either because of the complexity of the requirements or because of the licences, we end up building a CRM practically from scratch instead of using the business apps?

It is more common than we think, projects in which the sales process or the customer service process ends up being completely customised.

Don't miss this session, where we will showcase how we have built a Power Platform based CRM, explaining end-to-end how to create a custom CRM solution using Power Platform.

In this deep dive session we will navigate through the challenges and achievements of creating a custom CRM solution using the Power Platform, explaining what the benefits are, how it allows us to accelerate development and improve the user experience.

By the end of this session you will have an in-depth understanding of the technical intricacies, differentiators and compelling reasons to choose the Power Platform for your CRM customisation.