In software projects, individuals and technical artifacts influence each other, forming complex sociotechnical systems that require a holistic approach. Despite their complexity, these systems can be addressed in much the same way as technical systems—through requirements gathering, design, troubleshooting, and even testing.

This talk will demonstrate how traditional systems engineering categories are adapted for sociotechnical systems. It will focus on the concept of “roles” as links between people and the artifacts they create. The talk will include various examples of functional and non-functional requirements for sociotechnical systems and explain how to reuse design patterns to meet these requirements.

- No technical know-how required
- The talk was already delivered on multiple occasions, see here: https://www.complexitynavigator.rocks/speaking
- Slides example: https://drive.google.com/file/d/1qWtO8xadFhr5-aOD0CL4205_JL7hsQBO/view?usp=sharing
- Recorded session on YouTube: https://youtu.be/zCqfD3Wn9oE?t=3611