In software projects, individuals and technical artifacts interact and influence each other, forming complex sociotechnical systems that require a holistic approach. While we cannot design such systems deterministically, we can shape the conditions under which they evolve, applying principles similar to those in classical systems engineering—such as requirements gathering, design, troubleshooting, and testing.

This talk will explore how traditional systems engineering categories can be reinterpreted for sociotechnical systems. It will emphasize the concept of “Roles” as crucial links between people and the artifacts they create. Through various examples of functional and non-functional requirements for sociotechnical systems, the talk will illustrate how to effectively leverage existing technical design patterns to fulfill sociotechnical requirements.

- No technical know-how required
- The talk was already delivered on multiple occasions, see here: https://www.complexitynavigator.rocks/speaking
- Slides example: https://drive.google.com/file/d/1qWtO8xadFhr5-aOD0CL4205_JL7hsQBO/view?usp=sharing
- Recorded session on YouTube: https://youtu.be/zCqfD3Wn9oE?t=3611