Session

Copilot Strategy & Business Value

Microsoft has announced many Copilots across their entire range of products, which provide generative AI capabilities embedded in our every day tools and systems. Copilot is already starting to revolutionise how people work - how they write code, manage security, build apps and even how they work day-to-day in their office apps.

Yet for enterprise organisations embarking on this Copilot and AI journey, there are many questions about the strategy for deploying and adopting Copilots, and due to the premium price tag, a significant focus on driving business value and realising return on investment.

In this session, I will share:
- an overview of learnings and observations gained through almost 2 years of deploying Copilot for enterprise organisations
- the role that Copilot plays within a broader AI strategy
- the foundations that the most successful organisations have in place
- the importance of a robust change enablement and adoption strategy
- the roadmap from personal productivity to business value
- the role of role-based Copilots and extensibility in unlocking business value

Zoe Wilson

Global Digital Workplace Services Consult Leader, Kyndryl

Nottingham, United Kingdom

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