Zoe Wilson

Government, Social Sector & Education

Information & Communications Technology

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Nottingham, England, United Kingdom

Creating a More Inclusive Workplace

2020 was a year that delivered many challenges for all of us - lockdown across the UK triggered a significant transformation in weeks, with many organisations having to quickly enable technology that would help people work more effectively from home.

However, a lot of people found this more challenging due to disabilities, mental health conditions and the loss of the in-person contact and support network that they previously had in the office.

Microsoft 365 is a productivity platform which has accessibility features embedded within its DNA. Many of these are hidden in plain sight, with people not realising the capabilities they have at their disposal, which can help make it easier for them to use and work with technology. Additionally, there are also many things that we can all do as individuals to help us be more inclusive - whether it is through creating more inclusive content or changing how we interact with people through technology.

In this session, I will share:
- the top accessibility features hidden across Microsoft 365, and how they can make it easier for you to work
- how to create more inclusive content in Microsoft Word and PowerPoint
- how I use Microsoft Teams for social connections with my colleagues
- tips for running inclusive meetings in Microsoft Teams


Zoe Wilson

Director of Innovation & Customer Success, Agilisys Ltd

Zoe is the Director of Innovation & Customer Success at Agilisys, which is a UK based MS Gold Partner who operate typically in the public sector.

In this role, Zoe is currently building out a new Customer Success function who will work across al digital services provided by Agilisys, including both professional and managed services. Innovation and technology evangelism are both core to the success of this function, as well as a passion for delighting and exciting customers with the art of the possible. Additionally, she also works closely with partners like Microsoft on technology innovations, and helping customers maximise the potential of the standard platforms they are using.

Zoe brings together a customer-focused solution background with several years of technology leadership experience and over 15 years experience working with collaborative tools SharePoint and other Microsoft technologies. She is passionate about solving business problems in an innovative and exciting way, and although her primary tech focus has been SharePoint, Teams and Microsoft 365, she now has the pleasure of working across a much broader range of innovative technologies.

Zoe's full speaker profile