My purpose is to help companies to grow business through focusing on customer experience, customer loyalty, and employee engagement. I work with leadership teams to support them in building customer listening programs to better understand top priorities (where experience gaps exist and new potential is untapped) and to help establish practices across organizations to deliver an exceptional customer experience.

With 14 years of experience in the Microsoft Dynamics market, I currently work in the role of Partner Experience Lead at Companial.

I’m also a passionate ambassador of the CX management profession. I actively speak, write, and consult on this domain. As part of this journey, I co-founded the Customer Experience Managers Association (Towards Customer) in Lithuania where we build CX peers' community, exchange best practices, and seek to contribute to the further development of the CX management profession.