Tom Doran
Helping companies align their business strategy with IT strategy.
South Bend, Indiana, United States
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25 years of experience helping manufacturers and distributors transform technology into a powerful tool that increases their profitability, productivity, and competitive edge.
Specialties:
Business strategy
System alignment
Team mentoring
Wholesale Food Distribution
Food Products Manufacturing
Wholesale Distribution
Discrete Manufacturing
Health Care
Dynamics365
Office365
Area of Expertise
Topics
Mastering Digital Transformation: Practical Strategies for Dynamics 365, AI, and IT Leadership
Digital transformation is no longer optional—it’s essential for organizations seeking resilience and growth. Yet many leaders struggle to connect technology investments with measurable business outcomes. This session will provide a practical roadmap for leveraging Microsoft Dynamics 365 and emerging AI tools to drive efficiency, innovation, and strategic alignment.
We’ll explore:
- Building a Strategic IT Roadmap: Align technology initiatives with business goals for long-term success.
- Optimizing Dynamics 365: Tips and best practices for implementation and continuous improvement.
- AI in Action: How to integrate automation and analytics into workflows for real ROI.
- Change Management Essentials: Ensuring adoption and cultural alignment across teams.
- Data-Driven Decision Making: Using insights to improve operations and compliance.
This session is designed to be educational and actionable, equipping attendees with frameworks and tools they can apply immediately—no sales pitch, just value.
Key Takeaways:
Understand the building blocks of a successful IT strategy.
Learn practical steps for Dynamics 365 optimization.
Discover how AI can enhance productivity and decision-making.
Gain insights into managing organizational change effectively.
When do you recommend Business Central RM vs. Dynamics for Sales?
Customers across all industries suffer over 60% failure rates in CRM implementation. As partners, we want to ensure our customers have success. Attend this session and learn practical tips for deciding when to suggest native Business Central RM vs. Dynamics for Sales/Customer Service
Need Help Navigating the Digital Transformation?
Microsoft is crushing it with new features, massive AI/Copilot additions, and new products. What does all of this mean for your business? What does your CIO say about all of this? What? No CIO? Attend this informative session to learn how small and medium sized companies can get the help they need to successfully align these tools with their business strategy.
8 Ways to Help Your Customers Have Improved Project Success
We have all experienced the situation. Your customer is eager, they start off excited, they want their new Microsoft Dynamics system! Then the work begins and it turns out they simply do not have the internal resources to be a successful partner with you. Attend this session and learn how you can help you customers gain the skills they need to better a better partner with their partner!
The Doctor is in! Learn How to Perform an ERP (or any system) Health Check
Ask yourself, when was the last time your organization's systems had a check-up? If it's been more than five years, attend this session! It’s vital that we take care of the systems our organizations have invested in and depend on every day. You'll learn how to tackle this endeavor by following an efficient and repeatable process. Walk away with a plan to perform a Health Check on your system from multiple points of view. Get set up to take actions to reduce risk, maximize the use of the system, and identify items for budget season.
6 Practical Steps to Helping Your Clients with AI Adoption
AI, it is a lot like Power BI 10 years ago. Sounds cool, what do I do with it? That is what your customers are trying to figure out. Attend this session and get practical examples you can use right away to help your clients in their AI adoption journey.
Unlocking Team Potential and Embracing AI: The Power of Personality Assessments
AI is all the buzz, integrating AI into our normal business activities is the magic! Attend this insightful session to learn how aligning your team's strengths through personality assessment AND then leveraging AI to illuminate potential synergies (or roadblocks) will super charge your company results.
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