Vee Ghildiyal
Product Manager - Conversational AI & Commerce at Sinch
Seattle, Washington, United States
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Hello, I'm Vee Ghildiyal, working as a Product Manager with Sinch and have over 7 years of experience in product management and technology specializing in Chatbots and conversational AI and NLP products.
At Sinch (the #2 cPaaS player in the world after Twilio), I manage one of their biggest premier partners with $$M revenue and onboard clients to our AI-powered products.
Prior to Sinch, I worked at Paradox(an Unicorn), an AI chatbot company in the Talent Acquisition space, where I oversaw integrations and built an in-house integration tool to integrate chatbots with ERPs/SaaS and other HCM systems.
Area of Expertise
Topics
Unlocking the Power of Two-Way Messaging with Conversational AI/NLP
One-way SMS is old and it limits people to interact with the business. What if I have a question and nobody is listening to my query in real-time? The business just lost a customer right there! We need to engage consumers on the channels they love. According to stats, there are 3B users worldwide, and over 100B messages are sent on WhatsApp, FB, and Instagram every day. Approximately 500M new users will be adopting messaging by end of 2025. There is a great TAM and incredible opportunities in front of us to not only capture these users but also have meaningful conversations with them.
I will share how to engage with the users at scale with the help of technology and AI APIs.
DeveloperWeek Latin America 2023 Sessionize Event
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