Power Automate with D365: Put a Ring on Productivity

When Queen Bey said, "Put a Ring on it!", we're pretty sure she was talking about Dynamics 365 and Power Automate. This session is all about extending your Dynamics application capabilities with automation to minimize manual work, and maximize efficiency so you can be an ‘Irreplaceable’ force at your organization.

If you’re using Dynamics 365 F&O, HR, or even Sales (and probably the additional cloud or on-prem system), no problem. We’re here to ‘Upgrade U’ with tips, tricks, customer scenarios and demos, featuring seamless integration with Power Automate and RPA (Power Automate Desktop) so you can keep working, without having to do it by hand.

Whether your organization is 'Crazy in Love' with efficiency or in the 'Ring the Alarm' phase of needing automation, we've got you covered. We’ll lay out licensing options like a single ladies line-up, ensuring you have all the information you need to make the best choices to make intelligent solution extensions.

Modernizing Federal Security for the AI Era: Deploying Copilot in GCC High and DoW

Modernizing Federal Security for the AI Era: Deploying Copilot in GCC High and DoW
Federal agencies and companies supporting the Federal space, especially DoW, are rapidly adopting AI to accelerate mission outcomes, but must do so within strict security and compliance boundaries, especially as it applies to CMMC. This session highlights how organizations in GCC High and DoW environments are enabling Microsoft 365 Copilot while maintaining strong cybersecurity controls. Attendees will learn the essential governance, data protection, and operational practices needed to safely introduce AI into sensitive cloud environments, and leave with a clear blueprint for secure, compliant Copilot deployment.

Mission Possible: Power Platform & Dynamics 365 CE in Government Clouds

Government clouds can feel like a mission impossible, but they don’t have to be. In this session, we’ll review how Power Platform and Dynamics 365 CE operate in Microsoft’s Government environments (GCC, GCC High, and Azure Government) and give you the tools to succeed. Learn what makes these environments unique, why they matter for compliance and security, and how to keep innovating without getting lost in complexity.
We’ll cover:

What Government clouds mean for Power Platform and Dynamics 365
Key differences between Commercial, GCC, and GCC High environments
Compliance frameworks (FedRAMP, ITAR, CMMC) and their impact on solution design
Strategies for migrating apps, data, and integrations into Government environments
Best practices for enabling agility without sacrificing security

Your mission: leave with a clear roadmap for building secure, compliant solutions that empower innovation.

GCC / GCC High Meetup

Join fellow public sector leaders, partners, and practitioners for an informal meetup focused on deploying and adopting Microsoft 365 Copilot in GCC and GCC High environments. As agencies and organizations supporting government missions explore AI‑powered productivity, they must do so within strict security, compliance, and operational boundaries.

Copilot Studio Governance for Public Sector

A practical guide to enabling makers while protecting agency data. Covers DLP strategy, environment planning, connector governance, and sharing controls across GCC/Public Sector environments.

From Isolated AI to Connected Intelligence: Building MCP Servers to Supercharge Microsoft Copilot

Focus Areas:

Architecture patterns for connecting Copilot to proprietary data sources and custom tools
Lessons learned from real implementations - what breaks, what scales, what surprises you
Security and governance frameworks for extending Copilot while maintaining enterprise compliance
ROI measurement strategies - quantifying the value of custom extensions
Common pitfalls and how to avoid them when integrating external systems

Key Takeaways:

Practical framework for evaluating which data sources/tools warrant MCP integration
Reusable patterns for authentication, rate limiting, and error handling
Cost optimization strategies for high-volume scenarios
Template governance model for MCP deployments

Beyond One-Off Bots: Building an Agent Factory for Enterprise Scale

Focus Areas:

Organizational model for centralized vs. federated agent development
Reusable component library approach - build once, deploy everywhere
Quality assurance frameworks for AI agents - testing what can't be deterministic
Change management strategies - getting adoption beyond the tech enthusiasts
Metrics that matter - measuring agent effectiveness and business impact

Key Takeaways:

Blueprint for standing up an agent development CoE (Center of Excellence)
Practical templates for agent lifecycle management
Framework for choosing build vs. buy vs. hybrid approaches
Real cost models from production deployments
Governance model balancing innovation speed with risk management

Automate your documents on the Power Platform

Transforming Field Service Management with AI and Automation in D365

This session will explore how machine learning and predictive analytics can be used to transform field service management by enabling proactive maintenance and reducing downtime. We will cover the latest advancements in predictive maintenance techniques and how they can be applied in D365 Field Service and Universal Resource Scheduling. The session will include real-world use cases and examples of companies that have successfully implemented predictive maintenance programs using D365.

Universal Resource Scheduling at Scale

This session will explore how D365 Universal Resource Scheduling (URS) can be used at scale to manage complex scheduling scenarios and optimize resource utilization. We will cover best practices for configuring and customizing URS to meet the unique needs of your organization, and how to scale URS for large and complex deployments. The session will include real-world use cases and examples of companies that have successfully implemented URS at scale.

Topics covered will include:

Introduction to D365 Universal Resource Scheduling and its capabilities
Overview of the scheduling engine and how it works
Best practices for configuring and customizing URS for large and complex deployments
How to optimize resource utilization and minimize scheduling conflicts
Advanced scheduling scenarios and techniques
Integration with other Dynamics 365 modules and third-party systems
Security and compliance considerations for large-scale URS deployments
Live demonstrations and hands-on examples of URS at scale
Q&A and discussion with experts in the field
Whether you are a scheduling manager, IT professional, or business owner, this session will provide valuable insights and practical tips for leveraging the power of D365 Universal Resource Scheduling at scale. Attendees will come away with a deeper understanding of how to optimize resource utilization, minimize scheduling conflicts, and improve overall efficiency in their organization.

Demo: Canvas app editing work hours via PowerApps, and querying resource availability

D365 Field Service Overview

This session will provide an overview of D365 Field Service and its capabilities for managing field service operations. We will cover the key features of D365 Field Service and how they can help organizations optimize their field service delivery and enhance customer satisfaction. The session will include real-world use cases and examples of how D365 Field Service has been successfully implemented in various industries.

Topics covered will include:

Introduction to D365 Field Service and its key features
Overview of the customer and technician portals
How to manage and schedule work orders and resources
Mobile device integration for field technicians
How to manage inventory and assets
Integration with other Dynamics 365 modules and third-party systems
Security and compliance considerations
Best practices for implementing and customizing D365 Field Service
Live demonstrations and hands-on examples of D365 Field Service in action
Q&A and discussion with experts in the field

Whether you are new to D365 Field Service or looking to enhance your existing implementation, this session will provide valuable insights and practical tips for leveraging the full capabilities of D365 Field Service. Attendees will come away with a deeper understanding of how D365 Field Service can help optimize their field service operations and improve customer satisfaction.

Universal Resource Scheduling at Scale

In this session we're going to compare Universal Resource Scheduling and Activities. We'll explore the customer journey, expand on the Employee Experience, discuss the additional learnings, and demo editing work hours via the PowerApps