James Restivo
Speaker on Microsoft 365, Copilot, Information Architecture, and Business Process Optimization | Founder at Minivet Consulting
South Kingstown, Rhode Island, United States
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James Restivo is the Founder and Principal Consultant at Minivet Consulting LLC, where he helps organizations improve operations, organize information, and prepare for AI adoption.
Drawing on more than 13 years of operations leadership experience, including serving as Vice President of Operations at a founder-led software company, James combines business process expertise with deep Microsoft 365 knowledge to help organizations build systems that scale. His work spans business process optimization, information architecture, SharePoint migrations, governance, Copilot readiness, and organizational adoption.
James is passionate about helping organizations move beyond technology-first thinking and focus on the operational foundations that drive successful outcomes. His sessions emphasize practical lessons learned, real-world examples, and actionable guidance that attendees can take back to their organizations immediately. Topics include Microsoft 365, Copilot, AI readiness, information governance, and business process improvement.
Based in Rhode Island, James regularly speaks to business groups, user communities, nonprofits, and organizations looking to improve collaboration, reduce operational friction, and get measurable value from technology investments.
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Topics
Before You Build: Getting Process Optimization Right
Process optimization is not just about creating a new PowerApp or adding an AI agent. To do it right, you have to fully understand the process – what are the inputs and outputs, who are the stakeholders, what is the goal? In this talk, we’ll walk through the steps for process optimization. Whether you’re looking to optimize a single process in a department, or restructuring your whole organization, you’ll come away with a step-by-step guide to manage your optimization journey.
Delivered at Boston O365 User Group April 16, 2026
Copilot 201 - From Prompts to Workflows
While many Copilot users stop after learning a few useful prompts, the biggest gains come from building repeatable workflows that save time, improve consistency, and help teams make better decisions. In this session, James will show how to identify high-value use cases, evaluate which business processes are good candidates for Copilot, and create workflows that combine people, process, and technology.
Through real-world examples, you'll see how organizations can streamline recurring work such as executive reporting, board packet preparation, employee onboarding, and proposal development. You'll also learn why many Copilot initiatives stall and what leaders can do to increase adoption and demonstrate results.
Whether you're already using Copilot or looking for ways to expand its impact, this session will help you move beyond experimentation and build a practical roadmap for delivering lasting value.
Copilot 101 - Getting Real Value from your AI Assistant
This session will show how people are actually using Copilot to manage overflowing inboxes, catch up on meetings, draft documents, analyze information, and reduce administrative work. You'll learn where Copilot delivers value, where it falls short, and how to get
better results through effective prompting and verification.
If you're evaluating Copilot for yourself or your organization, this session will help you cut through the marketing and understand what productive day-to-day use actually looks like.
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