Michael Heath
AI Frontier Strategy Leader | Speaker & Author | Advancing Intelligent Transformation
Indianapolis, Indiana, United States
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Michael Heath is an innovation strategist and Frontier Firm advisor who helps organizations move beyond digital transformation into intelligent transformation. With more than 15 years of experience across the Microsoft ecosystem and enterprise technology, Michael partners with leaders to align people, platforms, and purpose through AI, automation, and data.
Throughout his career, Michael has led enterprise initiatives that drive measurable growth, operational efficiency, and long-term adoption. His work focuses on translating strategy into practical execution, helping organizations modernize how work gets done while bringing teams along for the journey.
Michael’s perspective sits at the intersection of technology and human behavior. As a speaker and practitioner, he shares real-world lessons, practical frameworks, and honest insights that help organizations move from experimentation to meaningful impact at scale.
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Bridging the AI Gap: Human-Centric and Low-Code Approaches in the Microsoft Ecosystem
This session explores AI within the Microsoft ecosystem, focusing on a balanced approach that values both human-centric and data-centric perspectives. We'll explore how end-users interact with and benefit from AI technologies in Microsoft's landscape, while also examining how low-code solutions can bridge the gap between user needs and complex data-driven AI implementations. The discussion will cover effective strategies for introducing and scaling AI technologies across various business functions while maintaining a strong AI driven data culture. Participants will gain valuable insights into the harmonious blend of turn-key and user-friendly AI solutions, all while navigating the challenges of governance and adoption in the dynamic landscape of Microsoft's AI offerings.
Building Advanced Agents in Copilot Studio
Build advanced agents in Copilot Studio by extending beyond basic conversational flows and native knowledge sources. Attendees will learn how to design agents that interact with tools, manage context across steps, and retrieve information from structured and unstructured data sources.
Through guided, hands-on exercises, participants will build agents that incorporate Model Context Protocol (MCP) for tool interaction and context management, Azure AI Search for controlled and scalable information retrieval, tool discovery and invocation, agent and tool chaining, and contextual handoff across agent actions.
Along the way, we examine how Copilot Studio communicates with external tools, how context is passed and reused, and how search results are consumed and applied by agents. The workshop emphasizes practical design decisions that affect agent behavior, reliability, and maintainability as solutions grow.
Power Automate's New Arsenal: A Revolution in Intelligent Workflow
Power Automate's latest advancements are reshaping how organizations tackle complex workflows, because ain't nobody got time for outdated automation techniques. This session dives deep into newer features that are pushing the boundaries of what's possible in the realm of automation. We'll explore AI-driven capabilities like AI flows, Copilot in Power Automate, and generative actions, demonstrating how they're revolutionizing the way both seasoned makers and admins approach automation challenges. We'll showcase real-world examples of how industry leaders are leveraging these innovations to elevate processes in both cloud and desktop flows. The session will also unveil strategies for scaling these advanced automations across large enterprises, ensuring organizations can rapidly adapt to changing business needs. Advance your low-code game and learn how the latest features can take automation to the next level.
Fabric and Copilot Studio - A Perfect Pair
Everything is all about agents, but how do we actually pull them all together? This session focuses on integrating Microsoft Fabric Agents with Copilot Studio to create meaningful solutions that drive impact with your organization. When we are finished, you understand how to configure and deploy a Fabric Agent and extend it into Copilot Studio.
Ain't Nobody Got Time for That!
Power Automate's latest advancements are reshaping how organizations tackle complex workflows, because ain't nobody got time for outdated automation techniques. This session dives deep into newer features that are pushing the boundaries of what's possible in the realm of automation. We'll explore AI-driven capabilities like Copilot and AI Builder, demonstrating how they're revolutionizing the way both seasoned makers and admins approach automation challenges. We'll showcase real-world examples of how industry leaders are leveraging these innovations to elevate processes in both cloud and desktop flows. The session will also unveil strategies for scaling these advanced automations across large enterprises, ensuring organizations can rapidly adapt to changing business needs. Advance your low-code game and learn how latest features can take automations to the next level.
Skill Buddy: A Hands-On Tour of Skills in the New Copilot Studio
Copilot Studio's new agent builder introduced support for skills, reusable, markdown-based instructions that load on demand instead of living crammed into a single instructions box. This session uses Skill Buddy, a real community project built around a Copilot Studio agent, a SharePoint Skills Catalog, and a Canvas app, to show what skills actually look like in practice and why they're a better pattern than the old one-agent-does-everything approach.
Agent Code Red: Governance in Practice with Agent 365
Agents are being created faster than most organizations can track them. Some deliver value. Others introduce risk. Some appear outside established processes, with unclear ownership and expanding permissions.
This session frames agent governance as an operational response problem rather than a policy discussion. Using Agent 365 as the operational control system, we walk through how organizations can detect, assess, and respond to uncontrolled agent deployment and growth.
Over a series of evolving scenarios, the audience becomes part of a simulated response team. As new agent situations emerge, attendees make decisions that affect visibility, access control, lifecycle management, and containment. The outcomes of those decisions are demonstrated in real time.
Through practical examples, the session shows how Agent 365 supports monitoring, ownership assignment, access enforcement, and ongoing administration of agents already in production. The focus is on maintaining speed and autonomy for builders while giving organizations the controls needed to operate safely at scale.
Level Up with Next Gen Productivity
Unlock your productivity potential by leveraging the Microsoft 365 suite to develop effective standards of habit through a powerful productivity framework. This session will showcase how tools like Outlook, Teams, Power Platform, and Copilot can streamline your workflow and enhance your efficiency. Discover innovative techniques, including the integration of agents, to automate tasks and optimize your daily routines, transforming you into a productivity machine in the Microsoft 365 ecoverse.
Hands-On: Building Autonomous Agents with Copilot Studio
Chatbots are just the beginning - autonomous AI agents can transform the way we work. In this 2-hour hands-on workshop, we’ll go beyond simple bots and guide you step-by-step through designing, building, and scaling AI-driven agents using Copilot Studio. From orchestrating multi-step workflows to integrating real-world data, you’ll use a no-code/low-code approach to develop solutions that think and act independently. By the end of the workshop, you’ll have built your own working prototype and gained a practical framework for deploying agents that drive real impact.
Building an AI Practice with a Strategic Framework for Success
Success with AI isn’t just about technology—it’s about having the right strategy and process in place. This session provides a practical blueprint for building a sustainable AI practice, drawing from real-world journeys and lessons learned. We’ll explore the key steps to drive momentum, from aligning AI initiatives with business objectives to structuring teams, evaluating use cases, and scaling solutions effectively. Walk away with a clear roadmap and the confidence to take the next steps in your AI journey.
Building a Sustainable Data Culture
In the last few years, the expectation has grown that users outside of the information technology department are to build their own reporting solutions. The result has left IT leaders scrambling to create a sustainable data culture that not only enables these users, but also protects their environment. Without a strategy in place, organizations end up creating restrictive policies that destroy that initial spark of a data culture.
In this session, we will share some of the key components that help foster a sustainable data culture that is easy to manage. We will explore components such as content ownership, lifecycle management, data management, training/adoption, and auditing of the Power BI platform that help drive a healthy data culture. We will also highlight some of the challenges that might arise as you embark on your journey.
At the end of this session, attendees should know the right questions they need to start asking as they start to develop a strategy for their organization.
Beyond Chatbots: Building Autonomous Agents with Copilot Studio
Chatbots are just the beginning—autonomous AI agents can transform the way we work. In this session, we’ll go beyond simple bots and explore how to design, build, and scale AI-driven agents using Copilot Studio. From orchestrating multi-step workflows to integrating real-world data, we’ll take a no-code/low-code approach to building solutions that think and act independently. You’ll leave with a working prototype and a framework for deploying agents that drive real impact.
Teaching Agents to Play Together in Copilot Studio
Getting one agent to work is a win. Getting a team of agents to collaborate, delegate, and stay in their lane without stepping on each other? That is where the real magic happens. In this workshop we move beyond the single-agent mindset and explore what it takes to design, build, and govern multi-agent systems inside Microsoft Copilot Studio that actually play well together across HR, IT, sales, and operations.
We will cover embedded child agents, connected agents, generative orchestration, and Model Context Protocol (MCP) integration, all anchored in governance considerations that keep your solutions enterprise-ready. Along the way we will dig into inspiring real-world case studies and walk through a practical example that connects the concepts to outcomes you will recognize from your own organization. Attendees leave with a working multi-agent solution they built themselves and an architecture pattern they can actually use.
Kansas City Microsoft 365 User Group User group Sessionize Event Upcoming
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Freestyle Summer Jam 2026 User group Sessionize Event Upcoming
European Power Platform Conference (EPPC26) Sessionize Event
Power BI Days DC 2026 Sessionize Event
Memphis Microsoft Community Days 2026 Sessionize Event
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AI Community Conference - AICO DC Sessionize Event
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Michael Heath
AI Frontier Strategy Leader | Speaker & Author | Advancing Intelligent Transformation
Indianapolis, Indiana, United States
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