Michael Heath
AI Frontier Strategy Leader | Speaker & Author | Advancing Intelligent Transformation
Indianapolis, Indiana, United States
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Michael Heath is an innovation strategist and Frontier Firm advisor who helps organizations move beyond digital transformation into intelligent transformation. With more than 15 years of experience across the Microsoft ecosystem and enterprise technology, Michael partners with leaders to align people, platforms, and purpose through AI, automation, and data.
Throughout his career, Michael has led enterprise initiatives that drive measurable growth, operational efficiency, and long-term adoption. His work focuses on translating strategy into practical execution, helping organizations modernize how work gets done while bringing teams along for the journey.
Michael’s perspective sits at the intersection of technology and human behavior. As a speaker and practitioner, he shares real-world lessons, practical frameworks, and honest insights that help organizations move from experimentation to meaningful impact at scale.
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Ain't Nobody Got Time for That!
Power Automate's latest advancements are reshaping how organizations tackle complex workflows, because ain't nobody got time for outdated automation techniques. This session dives deep into newer features that are pushing the boundaries of what's possible in the realm of automation. We'll explore AI-driven capabilities like Copilot and AI Builder, demonstrating how they're revolutionizing the way both seasoned makers and admins approach automation challenges. We'll showcase real-world examples of how industry leaders are leveraging these innovations to elevate processes in both cloud and desktop flows. The session will also unveil strategies for scaling these advanced automations across large enterprises, ensuring organizations can rapidly adapt to changing business needs. Advance your low-code game and learn how latest features can take automations to the next level.
Agent Code Red: Governance in Practice with Agent 365
Agents are being created faster than most organizations can track them. Some deliver value. Others introduce risk. Some appear outside established processes, with unclear ownership and expanding permissions.
This session frames agent governance as an operational response problem rather than a policy discussion. Using Agent 365 as the operational control system, we walk through how organizations can detect, assess, and respond to uncontrolled agent deployment and growth.
Over a series of evolving scenarios, the audience becomes part of a simulated response team. As new agent situations emerge, attendees make decisions that affect visibility, access control, lifecycle management, and containment. The outcomes of those decisions are demonstrated in real time.
Through practical examples, the session shows how Agent 365 supports monitoring, ownership assignment, access enforcement, and ongoing administration of agents already in production. The focus is on maintaining speed and autonomy for builders while giving organizations the controls needed to operate safely at scale.
Using Azure AI Search with Copilot Studio: Why It Matters and How to Do It Right
Copilot Studio supports a range of knowledge sources out of the box and works well for many scenarios. As solutions grow, some teams reach a point where they want more control over how information is indexed, searched, and returned to an agent. This is where Azure AI Search becomes a useful extension.
In this session, we focus on the why and the how of using Azure AI Search with Copilot Studio. We start by discussing the situations where adding search provides clear benefits, such as large document collections, multiple data sources, or the need for more predictable retrieval. From there, we walk through how the integration works, what decisions matter during setup, and how those choices influence agent responses.
Rather than following a single setup recipe, the session highlights practical considerations like index design, data shaping, query behavior, and how Copilot Studio consumes search results. You will see how different choices affect accuracy, performance, and long-term maintainability.
Using MCP with Copilot Studio
Model Context Protocol (MCP) is changing how AI agents interact with tools, share context, and adapt over time. As organizations move beyond static integrations, MCP introduces a new way for agents to reason about available capabilities and coordinate actions.
In this session, we demonstrate MCP in practice using Copilot Studio through live demos, starting with straightforward MCP-backed interactions and progressing to more advanced scenarios such as tool discovery, agent and tool chaining, and contextual handoff. Along the way, we show how Copilot Studio communicates with MCP-backed tools, how context is passed and reused, and how these patterns differ from traditional API integrations. Attendees will leave with a practical understanding of where MCP fits in modern agent design and how to apply these patterns in their own environments.
Level Up with Next Gen Productivity
Unlock your productivity potential by leveraging the Microsoft 365 suite to develop effective standards of habit through a powerful productivity framework. This session will showcase how tools like Outlook, Teams, Power Platform, and Copilot can streamline your workflow and enhance your efficiency. Discover innovative techniques, including the integration of agents, to automate tasks and optimize your daily routines, transforming you into a productivity machine in the Microsoft 365 ecoverse.
Hands-On: Building Autonomous Agents with Copilot Studio
Chatbots are just the beginning - autonomous AI agents can transform the way we work. In this 2-hour hands-on workshop, we’ll go beyond simple bots and guide you step-by-step through designing, building, and scaling AI-driven agents using Copilot Studio. From orchestrating multi-step workflows to integrating real-world data, you’ll use a no-code/low-code approach to develop solutions that think and act independently. By the end of the workshop, you’ll have built your own working prototype and gained a practical framework for deploying agents that drive real impact.
Building an AI Practice with a Strategic Framework for Success
Success with AI isn’t just about technology—it’s about having the right strategy and process in place. This session provides a practical blueprint for building a sustainable AI practice, drawing from real-world journeys and lessons learned. We’ll explore the key steps to drive momentum, from aligning AI initiatives with business objectives to structuring teams, evaluating use cases, and scaling solutions effectively. Walk away with a clear roadmap and the confidence to take the next steps in your AI journey.
Building a Sustainable Data Culture
In the last few years, the expectation has grown that users outside of the information technology department are to build their own reporting solutions. The result has left IT leaders scrambling to create a sustainable data culture that not only enables these users, but also protects their environment. Without a strategy in place, organizations end up creating restrictive policies that destroy that initial spark of a data culture.
In this session, we will share some of the key components that help foster a sustainable data culture that is easy to manage. We will explore components such as content ownership, lifecycle management, data management, training/adoption, and auditing of the Power BI platform that help drive a healthy data culture. We will also highlight some of the challenges that might arise as you embark on your journey.
At the end of this session, attendees should know the right questions they need to start asking as they start to develop a strategy for their organization.
Beyond Chatbots: Building Autonomous Agents with Copilot Studio
Chatbots are just the beginning—autonomous AI agents can transform the way we work. In this session, we’ll go beyond simple bots and explore how to design, build, and scale AI-driven agents using Copilot Studio. From orchestrating multi-step workflows to integrating real-world data, we’ll take a no-code/low-code approach to building solutions that think and act independently. You’ll leave with a working prototype and a framework for deploying agents that drive real impact.
DynamicsCon 2025 Sessionize Event
AI Community Conference - AICO Boston Sessionize Event
Michael Heath
AI Frontier Strategy Leader | Speaker & Author | Advancing Intelligent Transformation
Indianapolis, Indiana, United States
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