Eric van Hofwegen
Senior Solutions Consultant at STAEDEAN
Tampa, Florida, United States
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Eric van Hofwegen brings over 20 years of expertise in Microsoft Dynamics, specializing in analyzing complex business requirements, leading impactful workshops, delivering tailored product specifications, and modeling business processes. He is passionate about helping businesses and partners through strategic insights and practical solutions, ensuring they maximize the value of their Dynamics investments.
Area of Expertise
The Transformative Power of Analytics in Business Growth
Data-driven organizations are 23 times more likely to acquire new customers and 7 times more likely to show a growth greater than the global GDP. But operationalizing analytics is easier said than done, especially in the Microsoft ecosystem. In this session, we discuss the challenges in implementing analytical insights or strategies into the day-to-day operations of a company to drive tangible results. You will also be able to take an assessment and generate a report to discover where your organization stands in its analytics maturity.
Mastering Engineering Change Management in Dynamics 365
Engineering Change Management (ECM) has been available for free in D365 F&SCM since August 2020, offering manufacturers streamlined product versioning and change control to shorten time to market. While activating ECM is straightforward, understanding its full potential—and limitations—is key to maximizing its value for your business.
What You’ll Learn:
- Discover the benefits of version control and change tracking.
- Explore ECM configurations and their impact on your operations.
- Identify potential pitfalls and what may not work well for your business.
- Gain insights into how to effectively implement ECM to support your processes.
By the end of this session, you'll have a clear understanding of this powerful functionality and how to leverage it effectively in D365 F&SCM.
Master Your Master Data!
This session will introduce you to the MDM capabilities of Dynamics 365 F&SCM, exploring the challenges of creating, enriching, securing, and distributing master data in D365.
Learn effective data management strategies, improve data quality, reduce data entry errors, and achieve a single source of truth. Establish data governance policies, set up data quality rules, and share master data from D365 F&SCM with other applications and systems. Overall, this session will provide valuable insights and strategies for organizations looking to augment their data governance initiatives in Microsoft D365.
Leverage AI for Master Data Management!
Did you know that Master Data Management (MDM) can play an important role in successful AI adoption?
In this session, you will explore the ways in which a robust MDM strategy can improve AI adoption by giving you well-managed, high-quality, secure, and controlled data in D365 F&SCM.
You will gain an understanding of the importance of data quality in AI deployments and learn how MDM can help integrate data from different sources and systems, making it easier to access and use AI applications. You will also understand the role of data governance—including policies for data security and privacy.
The session will also cover how MDM can ensure that your AI models are accurate, reliable, and compliant with regulations.
AI-Powered Integrations: AI Agents in Manufacturing: Automating Engineering Change Management
Engineering and production teams work every day in specifications, drawings, quality records, and work instructions. In many plants, those documents still sit in disconnected systems, slowing down change cycles and making traceability harder than it should be. This session explores how autonomous AI agents can process, classify, and route engineering and production documents between PLM and Microsoft Dynamics 365 F&SCM, then extract the key data points required for downstream processes. We will look at how to link unstructured content to BOMs, work instructions, and QA systems so changes are traceable from design through to the shop floor. You will see patterns for reducing the cycle time of engineering change requests and approvals, improving accuracy across content flows, and increasing visibility for audits and compliance reviews. Real examples from production, maintenance, and safety will help you identify where to start and how to scale.
How to Easily Migrate Historical Data to Dynamics 365
This session shares insights on the importance of historical data migration to D365 F&SCM and its impact on the success of an ERP implementation. Gain insights into:
• Various methods for historical data migration and the role of data mapping
• Strategies for migrating clean, accurate, and complete historical data
• Ensuring migrated data accurately mirrors the source system
• Retaining data in alignment with organizational standards
The session concludes with a discussion on the best practices for historical data migration—including planning, testing, and monitoring the data migration process
AI Agents in Service Operations: Real-World Scenarios from Triage to Asset Intelligence
Service and asset teams handle a constant stream of requests, work orders, and field activities, and much of it is still triaged and updated manually. This session looks at how AI agents can support service operations across asset management, rental, and field service in Dynamics 365 Finance & Supply Chain Management. We will cover AI-driven service triage that interprets incoming requests, identifies likely root causes, and routes work to the right workflow. You will see how asset intelligence can predict failures, recommend service actions, and generate work orders, while copilots assist technicians with contextual instructions and automated documentation. We will also walk through a rental and service scenario that combines dynamic pricing, utilization optimization, and automated scheduling. Throughout the session, we will demonstrate real-world scenarios that show how agents capture service data in the background to refine future recommendations and reduce downtime, manual entry.
5 Challenges When Implementing EDI in Dynamics F&O
This session will cover the key challenges of implementing Electronic Data Interchange (EDI) in Dynamics F&O, including technical, operational, and financial considerations. We’ll explore various EDI options and provide practical advice on overcoming common hurdles. Our EDI experts will share best practices for optimizing your implementation, helping you choose the right solution for your business. Whether you’re new to EDI or an experienced user, this session will equip you with valuable insights to streamline your supply chain operations and improve communication with trading partners. Leave with the tools and knowledge needed for successful EDI implementation.
5 Challenges In Implementing EDI In Dynamics 365
Electronic Data Interchange (EDI) is a one-stop solution for businesses that want to streamline their supply chain and elevate B2B communication with their trading partners. However, there are several challenges that come in the way of implementing EDI in Dynamics F&SCM. This session will cover those challenges and share options to overcome them.
You will gain knowledge on the best practices and insights to optimize your EDI implementation for D365 F&SCM and equip you with the knowledge and tools needed to implement EDI successfully. You will gain a better understanding of the different EDI options, and learn how to choose the right option for your business.
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