Eric D. Schabell's Speaker Profile @ Sessionize

Measuring Return On Investment Of Your Observability Stack

How do you measure the business value of your observability stack? The formula may be simple: divide your return by your investment, but measuring return in concrete numbers and comparing it to the investment is not so easy. This session will walk you through how you determine the return you get from observability by considering both the technical measures – mean time to recover (MTTR), mean time to detect (MTTD), root cause analysis, availability — and the business measurements – speed to market, customer retention and satisfaction, revenue acceleration, employee retention and satisfaction, etc. We’ll also cover how to measure the investment side, taking into account infrastructure costs, operating costs, licensing/support costs, and people costs.

Mastering the Journey: Your Guide to CNCF Ambassadorship

The road to becoming an ambassador might seem intimidating, scary, or just impossible, but it does not have to be. Come embark on a journey with your two guides, a current ambassador and the community manager, as they explore essential steps and provide insights for you to become a CNCF Ambassador. Are you a developer, student, or seasoned professional? This talk is for all levels and provides attendees with 5 actionable insights needed to take your cloud-native skills to the next level and become a CNCF Ambassador. If you are an individual who is passionate about cloud native technologies and want to contribute to the community, becoming an ambassador is a great opportunity to enhance your knowledge, gain visibility within the industry, and help drive the adoption of cloud-native technologies. Join us to learn how you can contribute to the community and advance your career by taking the road to the CNCF Ambassador community.

Engaging Your Execs - Telling Great Developer Tales Inspiring Action

Anyone embedded in cloud native teams in any organization can voice their frustrations at not being taken seriously by their executive decision makers. This leads to way too much on-call stress, frustrations, and eventual burnout. With DevOps spending +10 hrs a week on issues, we could all use quick action by our executives when we find ways to fix our issues. The trick is to tell our tales in such a way as to engage, inspire, and effect change in our organizations. This session provides attendees with cloud native bedtime story examples that make your tales land within the executive human mind, and actionable insights to head home with immediate results. Join me for a half hour of power where you are empowered to tell better cloud native stories for better executive decision outcomes.

Cloud Native Dark Side - How To Regain +14k Engineering Hours?

Like it or not, there is a very dark side to the world of cloud native development and observability. Starting the journey down the path of cloud native is not the problem, it’s when you want to do it at scale that it becomes problematic, right? This session will provide attendees with the details, based on extensive research and multiple cloud customer journeys, on what it looks like when cloud native experiences spiral into the dark side. They will learn how they can avoid these pitfalls, how to not drown in cloud native data, deploy with confidence, and have full control of their observability. Finally, the statistical research showcases how this advice can lead to over 14000 hours of recovered developer productivity. The question you should ask yourself before attending this session is, “What would it mean to my organization if I had an extra 14,000 hours of engineering time on my hands?”

Three phases to better observability outcomes

We all want to have better business outcomes for our organizations solutions, such as faster remediation of problems, easier problem detection, greater revenue generation, happier customers, and engineering teams that can remain focused on delivering more business value. The problem with the popular three pillars (metrics, logs, tracing) is that you are talking about technology aspects and not about solutions. It's like talking about the tools in a mechanics toolbox used to make your convertible run again, instead of focusing on the blue smoke coming out of the exhaust, the rising engine temperature, and using that data to quickly remediate the problem by replacing the seals to prevent oil leaking in the engine. Let’s quickly tour the phases that lead to better outcomes and get our focus back on effective observability goals.

Shifting Cloud Native Observability to the Left

The emergence of cloud native environments has changed our platform world. Not only are you coding, but expected to deliver, maintain, and support all aspects of the platform. This change means the Ops in DevOps has been overshadowing why we got into development in the first place. There is hope for us yet if we can just manage to shift left to close the gap in our time spent on non-operational activities. How do we do that, you ask? It’s imperative that developers are given not only the organizational structure to succeed, and even more critical is the ability to reduce time on triaging failures in their deployments. Attendees will be provided with insights into DevOps cloud native tips and tricks to spending more time on projects that matter and less on call.

Open Dashboards 101: Let’s Build Beautiful Observability!

Great observability is impossible without great visualization! Learn how to adopt truly open visualization by getting hands-on with CNCF candidate project Perses. This tutorial explores how you can build beautiful visualizations and dashboards with data sources such as Prometheus. You’ll install Perses, explore the provided tooling, tinker with its API, and then get your hands dirty building your first dashboard in no time! Next, you’ll learn about more advanced concepts and expand your dashboard even further. You’ll create stat charts, gauges, graphs and more, ensuring you leave this tutorial with an understanding of how to integrate open visualization and dashboards with Perses into your next observability project.

Observability For You and Me with openTelemetry

Are you interested in dipping your toes in the cloud native observability waters, but as an engineer you are not sure where to get started with tracing problems through your microservices and application landscapes on Kubernetes? Then this is the session for you, where we take you on your first steps in an active open-source project that offers a buffet of languages, challenges, and opportunities for getting started with telemetry data.

The project is called openTelemetry, but before diving into the specifics, we’ll start with de-mystifying key concepts and terms such as observability, telemetry, instrumentation, cardinality, percentile to lay a foundation. After understanding the nuts and bolts of observability and distributed traces, we’ll explore the openTelemetry community; its Special Interest Groups (SIGs), repositories, and how to become not only an end-user, but possibly a contributor.We will wrap up with an overview of the components in this project, such as the Collector, the OpenTelemetry protocol (OTLP), its APIs, and its SDKs.

Attendees will leave with an understanding of key observability concepts, become grounded in distributed tracing terminology, be aware of the components of openTelemetry, and know how to take their first steps to an open-source contribution!

Getting Started Workshop - Observability Metrics for You and Me with Prometheus

Ready to break free from vendor lock-in and predatory pricing from your SaaS observability vendor? It’s time to learn more about Prometheus, a free and open-source systems monitoring and alerting tool kit that enables you to discover, collect, and query your observability data. Join us for this workshop designed to expand your knowledge of open-source observability tools, including how they are used and how they are different from the proprietary instrumentation you use today. This hands-on workshop is designed to help central observability team leaders, engineering managers, and site reliability engineers (SREs) get enough background to start moving their teams away from proprietary instrumentation and get them started with open-source observability. During the workshop, you will install Prometheus, collect metrics, and learn how to effectively run it in your observability stack. Get started today and so your team can hit the ground running with open-source observability!

Getting Started Workshop - Open Dashboards and Visualizations with Perses

Great observability is impossible without great visualization! Learn how to adopt truly open visualization by getting hands-on with CNCF candidate project Perses. This tutorial explores how you can build beautiful visualizations and dashboards with data sources such as Prometheus. You’ll install Perses, explore the provided tooling, tinker with its API, and then get your hands dirty building your first dashboard in no time! Next, you’ll learn about more advanced concepts and expand your dashboard even further. You’ll create stat charts, gauges, graphs and more, ensuring you leave this tutorial with an understanding of how to integrate open visualization and dashboards with Perses into your next observability project.

Engaging Your Execs - Telling Great Observability Tales Inspiring Action

Anyone embedded in cloud native teams in any organization can voice their frustrations at not being taken seriously by their executive decision makers. This leads to way too much on-call stress, frustrations, and eventual burnout. With DevOps spending +10 hrs a week on issues, we could all use quick action by our executives when we find ways to fix our issues. The trick is to tell our tales in such a way as to engage, inspire, and effect change in our organizations. This session provides attendees with cloud native bedtime story examples that make your tales land within the executive human mind, and actionable insights to head home with immediate results. Join me for a half hour of power where you are empowered to tell better cloud native stories for better executive decision outcomes.

Cloud Native Retail Edge - Scaling Observability for Lighter Architectures

Are you interested in hearing more about how other organizations have tackled cloud native retail solutions on Edge? Using Kubernetes for your solutions brings a lot of new ideas and complexity not only to your retail solutions, but also to your observability challenges as well. Join us for a session that takes you through generic architectures based on multiple organizations solving retail use cases such as point of sale and real-time stock control. After laying the architectural groundwork for these retail solutions, a discussion will unfold around how to expand your cloud native observability into these lighter weight retail edge architectures. The session leaves attendees with new insights into how to tackle your own organization’s challenges as you’re integrating cloud native retail solutions on the Edge.

Cloud Native Bedtime Stories - Terrifying Execs into Action

Anyone embedded in cloud native teams in any organization can voice their frustrations at not being taken seriously by their executive decision makers. This leads to way too much on-call stress, frustrations, and eventual burnout. With DevOps spending +10 hrs a week on issues, we could all use quick action by our executives when we find ways to fix our issues. The trick is to tell our tales in such a way as to engage, inspire, and effect change in our organizations. This session provides attendees with cloud native bedtime story examples that make your tales land within the executive human mind, and actionable insights to head home with immediate results. Join me for a half hour of power where you are empowered to tell better cloud native stories for better executive decision outcomes.

Choose Your Own Adventure - Cloud Native Observability Pitfalls

Are you looking at your organization's efforts to enter or expand into the cloud native landscape and feeling a bit daunted by the vast expanse of information surrounding cloud native observability? When you're moving so fast with agile practices across your DevOps, SRE's, and platform engineering teams, it's no wonder this can seem a bit confusing. Unfortunately, the choices being made have a great impact on both your business, your budgets, and the ultimate success of your cloud native initiatives. That hasty decision up front leads to big headaches very quickly down the road. Join me for an hour of audience engaging power where you the attendee can choose-your-own-pitfalls-adventure, by polling the attendees shall determine the course of the session! I'll introduce attendees to the problem facing everyone with cloud native observability followed by any 3 common mistakes that I'm seeing organizations make (depending on what the attendees choose!) and how you can avoid them.

3 Pitfalls Everyone Should Avoid with Cloud Data

The daily hype is all around you. From cloud native, multicloud, to hybrid cloud, this is the path to your digital future. The choices you make as a developer does not preclude the daily work of enhancing your customer's experience and agile delivery of your applications. With all this delivery and infrastructure, there is a lot of data generated when engaging with any cloud experience. Regulatory and compliance pressures force us to store audit and observability data. Understanding the pitfalls around the collection, storage, and maintenance of your cloud data can mean the difference between bankruptcy and success with our cloud native strategy. Let us take you on a journey, looking closely at the decisions you are making as a DevOps team delivering and dealing with monitoring applications. Join us for an hour of power, where real customer experiences are used to highlight the three top lessons learned as their DevOps teams transitioned their data needs into cloud native environments.

Key Takeaways: Attendees to this session will gain insights into the data explosion that is part of the large scale cloud native world. Real customer experiences are used to highlight the three top lessons learned as their DevOps teams transitioned their data needs into cloud native environments.

Optimizing Observability Spend: Metrics

Are you collecting just about every metric under the sun and the kitchen sink too? Understanding the cost of collecting metrics and the usefulness of those metrics is the only way to scale in a cloud native world. You can’t get away with just collecting everything as you grow. Your observability teams need to make decisions about what to collect, what to drop, what to aggregate, and still be able to alert, triage, remediate, and do their root cause analysis on a daily basis. Gain immediate insights into high cost data (DPPS), when to drop time series data, and how to determine when the value of that data is at its lowest. Session includes a recorded demo video of it in action.

Roadmap to Becoming a CNCF Ambassador

The CNCF Ambassador program is designed for individuals who are passionate about cloud native technologies and want to contribute to the community. Becoming an ambassador is a great opportunity to enhance your knowledge, gain visibility within the industry, and help drive the adoption of cloud-native technologies.

The road to becoming an ambassador might seem intimidating, scary, or just impossible, but it does not have to be. We've put together a roadmap that leads you to the title of CNCF Ambassador. In this session a current ambassador and the community manager share the stage to bring you insights into achieving the title of CNCF Ambassador.

Whether you are a developer, student, or seasoned professional, this talk provides attendees with 5 actionable insights needed to take your cloud-native skills to the next level and become a CNCF Ambassador. Join us to learn how you can contribute to the community and advance your career by taking the road to the CNCF Ambassador community.

Telling Effective Tales about Production

Storytelling is as old as time itself…. Since the beginning of humankind, we share our experiences, we teach, we inspire, we relate to stories as told all around us. How can we learn to use this powerful mechanism to tell effective tales about our production environments when dealing with our management teams?

Learn how humans listen to stories (tales) more than they pay attention to pages of charts, dashboards, and data. If you want to learn how to make sure your message lands and how to effectively manage upwards in your organization, this is the session for you. Attendees will depart with a small yet powerful set of actionable examples that almost ensure your stories will capture your management's attention. One thing is certain, stories are being told, but what are your production stories and how can you become adept at telling them?

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Eric D. Schabell

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