Heather Perriam
Accessibility Advocate | Power Platform Evangelist | Biz Apps Practice Lead
Brixham, United Kingdom
Actions
Heather Perriam is the Practice Lead for Business Applications at a UK-based Microsoft partner consultancy, specialising in Microsoft Power Platform with a growing focus on artificial intelligence. With a background as a Solution Architect, she has delivered innovative SaaS solutions across healthcare, public sector, enterprise organisations, and SMBs.
With over a decade of experience in Microsoft technologies and 15 years in telecommunications, Heather blends deep technical expertise with strategic leadership. Originally from the United States and now based in Devon, she is passionate about mentoring others and creating opportunities that help people grow their skills and careers.
Heather is a strong advocate for accessibility and inclusive design, both in client solutions and within the workplace. She also champions awareness of neurodiversity, openly sharing her own experience of living with ADHD as part of her commitment to building a tech community where everyone feels seen, supported, and able to thrive. She actively supports initiatives to advance women in tech and regularly shares her knowledge to empower developers, consultants, and organisations to get the best from Power Platform.
Area of Expertise
Topics
From Developer to Architect: Interviewing and Career Progression Best Practices
Breaking into the tech world is one thing but navigating your career path within it is another. In this session, we’ll explore the different journeys across three key roles in the Microsoft Business Applications ecosystem: Developer, Consultant, and Solution Architect. Each role demands unique skills and interview approaches, and knowing how to position yourself (or guide a candidate) can make all the difference.
From a hiring manager’s perspective, I’ll share insights into what interviewers look for in each role, how interviews differ between technical, consulting, and architectural positions, and the signals that indicate when someone is ready to take the next step. We’ll also look at best practices for candidates to prepare, common pitfalls to avoid, and practical tips for charting a career progression, whether you’re a developer looking to grow into consulting, a consultant aspiring to become an architect, or simply deciding which role fits you best.
Expect real-world examples, practical frameworks, and guidance that will help both candidates and managers make informed choices about role fit and career growth.
Using Personas to Build Solutions People Use
Sometimes we build a technical masterpiece. Yet when that masterpiece goes into production, no one wants to use it. Adoption is low even though the complexity is high.
Solution design often starts with requirements and technology choices but misses the human context that determines whether a solution is actually used. In this practical session we will explore how personas can be applied in solution design, what makes a persona truly actionable, how personas translate into design decisions, and how an AI powered agent can support the creation of meaningful personas that reflect real user goals, behaviours, skills ,and accessibility needs.
Participants will see how personas created with the help of an agent can be used throughout the design lifecycle to influence user journeys, prioritisation, acceptance criteria, and technical decisions across Power Platform and Copilot Studio.
The session includes real world examples and a reusable prompt that attendees can use with Copilot or Copilot Studio to generate personas tailored to their own organisations and solutions. Attendees will leave with a clear and repeatable approach to persona driven design that improves usability adoption and long term value.
Audience: Citizen developers, professional developers, business analysts, UX thinkers, and solution architects.
London All Day D365PPUG - November 2025 Sessionize Event
Please note that Sessionize is not responsible for the accuracy or validity of the data provided by speakers. If you suspect this profile to be fake or spam, please let us know.
Jump to top