Speaker

JC Quintana

JC Quintana

A humorous storytelling style supported by powerful psychology insights

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JC gives audiences a powerful framework for better technology adoption and innovation. His books incorporate psychology and technology perspectives and expectation management from a fresh and captivating perspective. If you want to build a culture of business outcomes, clarity, and alignment, attend one of JC's presentations. A senior executive and educator, JC teaches Customer (CX) and Human-Centered Design Thinking at 32 universities in the United States. He lives in Nashville, TN with his wife Shelley.

Area of Expertise

  • Business & Management
  • Humanities & Social Sciences
  • Information & Communications Technology

Topics

  • CRM
  • Microsoft Dynamics CRM
  • Relationship Sales
  • business relationships
  • expectation management
  • AI and Customer Experience
  • cx
  • Customer Experience
  • Customer Experience Strategy
  • AI in customer experience

JC Quintana

A humorous storytelling style supported by powerful psychology insights

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