Speaker

Joe DeHaai

Joe DeHaai

Master Sales Strategist at Neural Impact

Vienna, Austria

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Joe brings over two decades of experience in Microsoft Business Applications, having served in various roles including consulting, startup practice leadership, presales engineering, sales, and sales leadership. His extensive background in this domain equips him with valuable insights and a distinctive perspective that he passionately shares with Microsoft and Microsoft Partners. His expertise is not just theoretical; Joe has a proven track record of transforming sales strategies and leading teams to success. During his tenure at RSM, he spearheaded a major shift in the sales approach. Moving away from traditional ERP selling focused on features and functions, he led the team towards a strategy centered on industry-specific solutions. This pivotal change catalyzed remarkable growth: the sales team expanded from 4 to 32 members, and revenue soared from $15M to an impressive $185M. Joe's leadership is characterized by his commitment to developing sales personnel and managers, empowering them to achieve their maximum potential through innovative and effective sales strategies.

Area of Expertise

  • Information & Communications Technology

Topics

  • Microsoft sales and marketing
  • Microsoft

Copilot is here, now what? Getting started on your Copilot go-to-market strategy

Copilot has landed and is here to stay. Developing the skill set to harness the power of Copilot isn't just a strategic choice; it's the key to establishing a competitive edge and unlocking new avenues for revenue generation. This business session delves into a strategic approach to position, market, financially capitalize on and deliver copilot solutions. We explore key tactics, practical insights, and real-world examples of how your businesses can get started on your copilot go-to-market strategy, and leverage AI to augment your existing offerings, leading to increased differentiation, profitability and customer retention.

Maximize Customer Lifetime Value: Strategies to Enable Your Delivery Teams to Build Trust and Value

You have a massive revenue opportunity within your customer base to upsell and expand, but this requires your consultants be able to craft compelling business cases and identify upselling opportunities tailored to unique industry requirements. Although your consultants and delivery team members are trusted and respected by customers, many are unable to effectively align solutions with customer priorities, let alone manage unrealistic customer expectations. In this session you will learn strategies for deeper customer engagement and value-driven solution delivery that will empower greater customer satisfaction and upselling success. Gain insights on techniques to enable your consultants to build credibility and emotional connections with customers and align with customer priorities during and post-implementation, thereby enhancing customer lifetime value and improving consultant career growth and retention rates.

Joe DeHaai

Master Sales Strategist at Neural Impact

Vienna, Austria

Actions

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