Speaker

Melissa Jurkoic

Melissa Jurkoic

CXO devoted to improving the human experience and empowering women in tech

Boston, Massachusetts, United States

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Melissa has worked in the tech industry for over 20 years in roles ranging from Junior Software Engineer to her current role as the Chief Experience Officer at Thynk.cloud. She holds a Bachelor’s in Computer Science from the University of New Hampshire and an executive certificate in Management and Leadership from MIT. Always driven by her passion to have a positive impact on the decline of women in STEM education and careers, she has volunteered with organizations globally including ChickTech, Everwise, WITI, NH Tech Alliance, Microsoft DigiGirlz, wiseHer, Girl Scouts and AnitaB.org. This passion led her to co-found Diversify Thinking, an initiative focused on moving inclusion from conversation to action by enabling leaders to build an equitable culture from the beginning.

Area of Expertise

  • Business & Management
  • Information & Communications Technology
  • Travel & Tourism

Topics

  • Modern APIs
  • Low Code
  • Customer Experience
  • Solution Architecture
  • User Experience
  • CRM
  • Enterprise Architecture
  • Diversity in the Workplace
  • Diversity in Technology
  • Women in Technology
  • Diverse Backgrounds Into Tech
  • Equity Diversity and Inclusion
  • DEI (Diversity Equity & Inclusion)
  • Enterprise Collaboration
  • Enterprise Applications
  • Enterprise Application Integration
  • Enterprise Client Management
  • Diversity and Inclusion
  • Women Empowerment
  • Women Techmakers
  • Women in Leadership
  • Female Leadership
  • Hospitality
  • Hospitality Technology
  • Travel and Technology
  • TravelTech
  • Hotel management
  • salesforce
  • Salesforce.com
  • Salesforce Conference
  • Salesforce Architect
  • customer focus
  • Customer Centricity
  • Customer Relationship Management
  • Customer-first strategy
  • Customer Success
  • Leadership
  • Leading Remote Teams
  • Leadership development
  • Leadership Empowerment
  • Leadership and Presentation Skills
  • Scaled Agile
  • Agile Leadership
  • Servant-Leadership
  • Empathetic approach to transformation
  • Leading with empathy and EQ
  • empathyintheworkplace

Users Don't Have to Suffer in the Cloud

The cloud has a lot to offer organizations - this is unquestionable.
It is clear - the cloud has extraordinary potential to disrupt how IT manages applications and how IT delivers services to end users.
The strategies to move to the cloud for enterprises usually steer towards either migrating their data centers to IaaS and PaaS (think Azure or AWS) or fully replacing on-premises applications with SaaS alternatives (Salesforce, ServiceNow, Office365 for example).
These strategies can introduce serious challenges for end-users. The impact to the end-user experience is often not considered in these plans.
What if there was a third option? Where the user experience was centralized and the data integrity was preserved.
There is. A hub and spoke architecture doesn't sacrifice user experience or data integrity and frees the enterprise to make the right technology decisions without impacting user adoption.

Why a Diverse Team is Crucial to Startup Success

Team diversity refers to differences between members of startup team. Those differences can include demographic differences (like age, race, sex, ethnicity), personality (extrovert, introvert, and differing Myers-Briggs types) and functional (as in skill sets, like engineering, design, copywriting, and marketing).

How does team diversity impact your customers' experience from the moment they learn about you through their journey with you?
You will attract and relate to customers how look like you. They will understand your messaging and you will understand their needs. If you don't represent the right dimensions of diversity, you are leaving an amazing experience behind.

The Message in My Mess: Journey to Find Meaning in the Moments

"All change is hard at first, messy in the middle and so gorgeous at the end." - Robin Sharma

We often dismiss our past experiences and mistakes to not be part of our story. We claim our success in spite of our past, not attributing any of those events to have influenced it. Being a woman in a male-dominated industry created a lot of challenges in her life and at times felt isolating. She did not take the time to look back at her past and realized without doing that, she would never be ready to embrace her future. By sharing our stories, we can help others, stand together, and move forward. Meet Melissa in the mess, discover insights about your own journey through her story and get ready to embrace your future.

Meet Melissa in the mess, discover insights about your own journey through her story and get ready to embrace your future.

Cloud With Chris Sessionize Event

December 2023

CodeCampSDQ 2023 Sessionize Event

October 2023 Santo Domingo, Dominican Republic

Neurodiversity as a Superpower in the Tech World Sessionize Event

July 2023

DeveloperWeek 2023 Sessionize Event

February 2023 Oakland, California, United States

Build Stuff 2022 Lithuania Sessionize Event

November 2022 Vilnius, Lithuania

Code PaLOUsa 2022 Sessionize Event

August 2022 Louisville, Kentucky, United States

Devintersection & AngleBrackets Spring 2022 Sessionize Event

April 2022 Las Vegas, Nevada, United States

Devintersection & AngleBrackets Fall 2021 Sessionize Event

December 2021 Las Vegas, Nevada, United States

Build Stuff 2021 Lithuania Sessionize Event

November 2021 Vilnius, Lithuania

DeveloperWeek Austin 2021 Sessionize Event

November 2021

droidcon Italy Live 2021 Sessionize Event

November 2021

PASS Data Community Summit 2021 Sessionize Event

November 2021

Colorado Springs Tech (un)Conference 2021 Sessionize Event

October 2021

iSAQB Software Architecture Gathering 2021 Sessionize Event

October 2021

CollabDays New England - Microsoft 365 2021 Sessionize Event

October 2021 Burlington, Massachusetts, United States

JCON 2021 Sessionize Event

October 2021

Scenic City Summit 2021 Sessionize Event

September 2021

ContainerDays 2021 Sessionize Event

September 2021 Hamburg, Germany

Music City Tech 2021 Sessionize Event

September 2021

Code PaLOUsa 2021 Sessionize Event

August 2021

Data Geeks Saturday Conference Sessionize Event

August 2021

TechStrong Con Sessionize Event

July 2021

Cloud Community Conference Cologne Sessionize Event

June 2021 Köln, Germany

SimpleWebConf 2021 Sessionize Event

June 2021

Euruko 2021 Sessionize Event

May 2021

Techorama 2021 Spring Edition Sessionize Event

May 2021 Antwerpen, Belgium

#DataWeekender v3.1 Sessionize Event

May 2021

Destination: Scale Sessionize Event

April 2021

IWD East Africa Summit 2021 Sessionize Event

March 2021

Melissa Jurkoic

CXO devoted to improving the human experience and empowering women in tech

Boston, Massachusetts, United States

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